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Job Opportunity: Job Opportunity: Utilization Management Team Lead | Pasig And Cebu:Job description:Hiring Customer Service and BPO Jobs for Various Accounts DAY & NIGHT SHIFT / TELECOM, FINANCIAL, Information technology / HELPDESK, TECHNICAL SUPPORT, HEALTHCARE, SALES, EMAIL / CHAT SUPPORT, HOTEL/TRAVEL RESERVATION, BILINGUAL & BACK OFFICE POSITIONS Job Description . » supervise a team of healthcare processors in charge of clinical appeals, claims denial or utilization management to achieve client service level and team targets » Responsible for day-to-day functional supervision of work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance appraisal of work group in conformity with the organization’s policies and applicable compliance requirements. » Monitor and resolve performance, behavior or attendance issues using prescribed performance management techniques Job Requirements . » Filipino » Bachelors degree graduate of Nursing or any Allied Medical professonal course » At least 1 year team lead / manager practice superviseing clinical appeals, claims denials or utilization management of a team for a US account in a BPO setting » Willing to work on fixed Night Shift schedule (Fixed weekends Off) » Willing to be assigned in Ortigas, Pasig earnings package - 40,000 to 55,000 depending on extent of team lead practice in the significant processes mentioned above Job Function . Customer Service / BPO / Call CenterHealthcare / Medical Minimum Education . College or Bachelor's Degree Graduate salary . 40,000 - 55,000 Benefits . Shift Allowance, Nightshift Differential, Performance Incentives, SSS/Philhealth/HDMF Benefits, HMO Locations . Metro Manila, Cebu Employment Duration . Permanent (Full time) Total Years practice . 3 years practice in Call Center BPO . 2 years Skills:
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