Offer: BI Data Analyst:Quantrics Enterprises, Inc.
BI Data Analyst» Full-time
» Posted on September 7, 2022
» Apply job
Are you ready to grow your career by taking on a new function at Bell? We always look for qualified internal candidates within our own team to support their development.
Bell's forward-thinking Customer Operations team is creating the ultimate service practice for our residential, wireless and small business consumers. We lead strategic development and execution of day-to-day operations, develop tools and processes to drive service enhancements, manage customer loyalty and retention, and leverage big data and artificial intelligence to create intellectual property.
The Bell's Business Intelligence (BI) Group is responsible for the management and optimization of BI data, systems, and analytics used to create marketing contact strategies, analyze customer behaviour, automate business insight processes and provide insight to drive business decisions.
This is an excellent opportunity for the right person to join our team and play a key function transforming the organization. If you enjoy working with the latest analytics tools and technologies to apply various analysis techniques then this may be the right job for you!
Our people are making big things happen across the country, nourished constantly by growth, training and personal development opportunities. Our passionate, dedicated leaders encourage and empower people to grow and succeed.
Job tasks/Accountabilities :
» This is an Agile development environment, working with the latest BI visualization tools and technologies
» Working with a team of BI analysts whilst helping to maintain and build new reporting analytical capabilities
» Analysis, delivery of business requests/issues/requirements, and conducting quality assurance testing for all BI deliverables supporting Sales & Marketing business functions
» Excellent leadership abilities and communication expertise required to work well with business users, other analysis teams, development teams, and Information technology teams
» Deliver on key projects and data strategies that directly support key business drivers
» Work with and opportunity to present to various management levels
» Maintain and expand your expertise of BI and current technology through training opportunities
» You have a Bachelors degree, or Masters with minimal work practice, in a discipline such as:
» Business analytics / business intelligence
» applied math,
» computer science,
» applied science / engineering,
» management science / operations research
» or related area
» You have expertise of, and practice with, SQL, SAS, and data visualization tools
» You are highly analytical and understand the basic principles of working with large and complex data sets
» You have the capability to leverage insights and opportunities from data and metrics to build strategies and make recommendations
» You have the capability to work with a team towards common goals
» You are able to manage multiple projects and priorities.
» You are a self starter who is comfortable working with and presenting to all management levels (CP2 to EVP)
Preferred Qualifications/Competencies :
» practice with data systems such as Oracle, SQL Server, Teradata, SAS, MicroStrategy or others
» practice with BI and data warehouse technologies
» Basic working expertise of project management steps
» practice in Telecommunications
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» Hiring Organization
Quantrics Enterprises, Inc. Quantrics (Quantrics Enterprises Inc.) is a wholly owned subsidiary of Canada's leading telecommunications company, providing in-house captive call center and shared service support for our parent and the rest of its subsidiary companies. As a ?People Powered? organization, our mission is to provide best-in-world service as we leverage our best-in-world talent. Quantrics is a recognized player in the offshore business process outsourcing (BPO) contact center space, after being established in Canada in January 2016 and recently opening our doors in the Philippines in August 2016. --- Our Story Established in Canada in January 2016 and opening doors in Taytay, Rizal as a captive offshore business process outsourcing (BPO) contact center in August 2016, Quantrics expanded our business model to include Information technology development and shared services in 2017. Quantrics has quickly established itself as an employer of choice in the Philippines, and celebrated the opening of a second location in Naga in January 2018. We are defined by the PASSION of our team members and their belief in our company's vast potential. We are committed to finding and developing the next generation of leaders - creating a best-in-class career and development opportunities for our employees. At Quantrics, we know that our most important asset is our PEOPLE. Alongside providing the best service globally to our Canadian parent company, we also deeply focus on promoting a culture of CONSTANT TEAM MEMBER GROWTH, creating a sense of FAMILY and WORKING TOGETHER to improve our lives and the lives of those in our local communities. We offer not only a STELLAR WORK ENVIRONMENT*, but also GREAT BENEFITS and very COMPETITIVE COMPENSATION PACKAGE which are rooted in a pay for performance philosophy where we compensate the exceptional work of team members. We make employee advancement and overall well-being a priority because we know how valuable our employees really are. If you are PASSIONATE, DRIVEN, and you find yourself constantly seeking INTERESTING WORK, NEW CHALLENGES, and CONTINUOUS LEARNING OPPORTUNITIES, then we want YOU to join our growing family! Build your career together with us!