Job Opportunity: Customer Specialist at CNXC Spark! Sales Account – 500 Gcash for Walkin Apps!:CONCENTRIX
Customer Specialist at CNXC Spark! Sales Account – 500 Gcash for Walkin Apps!» Full-time
» Quezon City
» Posted on September 7, 2022
» Apply job
WHO WE ARE
Concentrix is a multi-awarded CX (Customer practice) Solutions company that prides itself on being FANATICAL towards its clients and staff. We aim to provide exceptional service to customers and extend career success to employees. #JoinCNXC #DifferentTogether
GET TO KNOW THE DREAM JOB
A Customer Service Representative is responsible for delivering outstanding support to the clients of the biggest and most sought-after brands.
WHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF A CUSTOMER SERVICE REPRESENTATIVE
• Answering incoming calls from customers
• Sorting out customers' inquiries or requests
• Ensuring that customers' requests are managed in an appropriate and timely manner
• Developing, organizing, and maintaining accurate files
• Maximizing different Concentrix and client-located tools and applications for customer management and servicing
• Delivering a high caliber of service in a friendly, confident, and informed manner
HAVE A GLIMPSE OF WHAT AWAITS YOU!
• Paid training
• Competitive income plus allowances
• Monthly performance incentives
• Leave Credits
• Insurance Coverage
• Day 1 HMO for CSRs with BPO practice
• Career development and advancement opportunities
What are you waiting for? #JoinCNXC now and let's be #DifferentTogether!
YOU ARE A PERFECT FIT FOR THE POSITION IF YOU:
• Are a college graduate with or without BPO practice
• Have at least six (6) months BPO practice
• Have good English communication expertise
• Have excellent customer service, problem-solving, and multitasking expertise
• Have superb computer expertise
• Are willing to work in shifting schedule
income: ?25000 - ?30000
Address: 2nd Floor Spark Place Cubao, 10th Avenue corner P. Tuazon, Brgy. Socorro, Cubao, Quezon City
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Concentrix Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. It's all about tapping into sentiment and building an emotional connection that keeps customers and staff fanatical about your brand. That's where we come in-we create exceptional customer engagement, accelerate digital transformation, and deliver actionable CX insights. We help you reimagine your business-and get you there faster than you ever thought possible.