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September 26 2023     EnglishEnglish    SpanishSpanish

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Offer: Job Opportunity: Customer Service Specialist (Social Media Account):TDCX

Job description:

Customer Service Specialist (Social Media Account)

    Full-time
    Pasig
   
    Posted on August 25, 2022
   
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Description:
Do you aspire for a compensateing career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX
    Attractive remuneration, great perks, and performance incentives
    Comprehensive medical, insurance, or social security coverage
    Premium workspaces
    Engaging activities and recognition programs
    Strong learning and development plans for your career growth
    Positive culture for you to #BeMore at work
    Easy to locate area with direct access to public transport
    Flexible working arrangements
    Be coached and mentored by experts in your field
    Join a global company with 26 years of practice and 340+ industry awards
Requirements:
What is your mission?

You will help us deliver excellent service to our partner brands by performing these tasks:
    Provide post-sales customer service and/or troubleshooting support to the client’s B2B customers.
    Support advertising customers and deliver consultative support.
    Perform data analysis to improve customer’s advertising practice and ensure higher ROI.
    Gather client and partner feedback to enhance ad products and overall customer practice.

Who are we looking for?
    Completed at least 2 years in college.
    With at least 2 years of cumulative BPO practice handling voice, email, chat, and technical support.
    Can support multiple concurrencies (email, phone, and chat).
    Strong verbal and written English communication expertise.
    Amenable to working in rotating shifts (morning, mid, & night shifts).
    Can work in Ortigas Center, Pasig City.

How to Apply?
Attend our Virtual Career Fair from Mondays to Fridays, 9 AM – 5 PM, and take advantage of having an interview with us from the comfort of your home: https://tdcx.zoom.us/j/81716145712

salary: ?20000 - ?35000
Address: 21st Floor Robinsons Cyberscape Gamma, Topaz & Ruby Roads, Ortigas Center, Pasig City

Application Process:

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TDCX Who is TDCX? TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities. TDCX helps clients, including many of the world's best brands, achieve their customer practice aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region's growth potential. We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning more than 340 industry awards, including being one of the best companies to work for in Asia. From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Skills:

Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Pasig Other
Address: Pasig
Company Type Employer
Post Date: 09/15/2023 / Viewed 15139 times
Contact Information
Company: TDCX


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