Offer: Job Opportunity: Customer Service Specialist (Social Media Account):TDCX
Customer Service Specialist (Social Media Account)» Full-time
» Posted on August 25, 2022
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Do you aspire for a compensateing career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top reasons to work with TDCX
» Attractive remuneration, great perks, and performance incentives
» Comprehensive medical, insurance, or social security coverage
» Premium workspaces
» Engaging activities and recognition programs
» Strong learning and development plans for your career growth
» Positive culture for you to #BeMore at work
» Easy to locate area with direct access to public transport
» Flexible working arrangements
» Be coached and mentored by experts in your field
» Join a global company with 26 years of practice and 340+ industry awards
What is your mission?
You will help us deliver excellent service to our partner brands by performing these tasks:
» Provide post-sales customer service and/or troubleshooting support to the client’s B2B customers.
» Support advertising customers and deliver consultative support.
» Perform data analysis to improve customer’s advertising practice and ensure higher ROI.
» Gather client and partner feedback to enhance ad products and overall customer practice.
Who are we looking for?
» Completed at least 2 years in college.
» With at least 2 years of cumulative BPO practice handling voice, email, chat, and technical support.
» Can support multiple concurrencies (email, phone, and chat).
» Strong verbal and written English communication expertise.
» Amenable to working in rotating shifts (morning, mid, & night shifts).
» Can work in Ortigas Center, Pasig City.
How to Apply?
Attend our Virtual Career Fair from Mondays to Fridays, 9 AM – 5 PM, and take advantage of having an interview with us from the comfort of your home: https://tdcx.zoom.us/j/81716145712
salary: ?20000 - ?35000
Address: 21st Floor Robinsons Cyberscape Gamma, Topaz & Ruby Roads, Ortigas Center, Pasig City
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TDCX Who is TDCX? TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities. TDCX helps clients, including many of the world's best brands, achieve their customer practice aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region's growth potential. We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning more than 340 industry awards, including being one of the best companies to work for in Asia. From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.