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May 28 2024     EnglishEnglish    SpanishSpanish

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Job Offer: Offer: Customer Care Representative (Premium Gaming Chair Account):TDCX

Job description:

Customer Care Representative (Premium Gaming Chair Account)

    Posted on August 25, 2022
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Do you aspire for a compensateing career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX:
    Competitive remuneration, great perks, and performance incentives
    Comprehensive medical, insurance, or social security coverage
    Premium workspaces
    Engaging activities and recognition programs
    Strong learning and development plans for your career growth
    Positive culture for you to #BeMore at work
    Easy to locate area with direct access to public transport
    Flexible working arrangements
    Be coached and mentored by experts in your field
    Join a global company with 26 years of practice and more than 340+ industry awards

?What is your mission?
You will help us deliver excellent service to our partner brands by performing these tasks:
    Provide excellent support practice to customers via phone, chat or email.
    Investigate and research user issues and identify and escalate bugs so they can be resolved as quickly as possible.
    Always be on the lookout for ways to improve the way we do thing.
    Serve as an advocate for users and pass ideas and best practices on to the rest of the team.
Who are we looking for?
    Completed at least 2 years in college.
    Must have at least 1 year of cumulative BPO voice practice.
    Preferably with background and practice in gaming.
    Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation) 
    Amenable to work in rotating shifts 
    Can work in Ortigas Center, Pasig City.

How to Apply?
Attend our Virtual Career Fair from Mondays to Fridays, 9 AM – 5 PM, and take advantage of having an interview with us from the comfort of your home:

salary: -
Address: 21st Floor Robinsons Cyberscape Gamma, Topaz & Ruby Roads, Ortigas Center, Pasig City

Application Process:

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TDCX Who is TDCX? TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities. TDCX helps clients, including many of the world's best brands, achieve their customer practice aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region's growth potential. We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning more than 340 industry awards, including being one of the best companies to work for in Asia. From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.


Job Category: Other [ View All Other Jobs ]
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Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Pasig Other
Address: Pasig
Company Type Employer
Post Date: 05/07/2024 / Viewed 50773 times
Contact Information
Company: TDCX

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