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Recruitment manager (Volume Hiring):Tech Mahindra

Job description:

Recruitment manager (Volume Hiring)

    Cebu City
    Posted on August 13, 2022
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Job responsibilities:
Agent Hiring   
    Conduct end-to-end hiring process from sourcing to new hire onboarding  
    Deliver quality candidates to Operations and Hiring Managers 
    Real time updating of recruitment database, trackers and process documentations 
    Onboarding, process orientation and expertise transfer to new team members 
    Create and maintain report trackers and database that would be used in recruitment reports and analyses  
    Provides Recruitment reports - DRU, sourcing reports, Cost Utilization, others  
    Understands and meets Recruitment KPIs by creating process improvements and hiring strategies  
    100% Hiring Fill Rate and Go Live Rate 
    New hire first day No Show percentage rate 
    Cost Per Hire 
    30 day attrition  
    Implement the hiring process following the 4-Level Check and calibration sessions with the key stakeholders  
    Written/Online assessments 
    4-Level Check 
    Recruitment Interview 
    Training Interview 
    Quality Call Simulation 
    Operations Interview 
    Client Interview (new programs) 
    Partner with the stakeholders on hiring requirements 
Sourcing & Marketing  
    Evaluate, measure and analyze the efficiency of sourcing channels, business partners and consultants 
    Create sourcing and marketing plans/strategies to meet client requirements both for volume hiring and non-agent positions 
    Implement sourcing strategies on a timely manner 
    Create efficient Employee Referral programs 
    Identify various recruitment sources by keeping abreast of the current hiring trends 
    Assist the Recruitment Manager in managing the cost utilization and Cost Per Hire by using low-cost sourcing and marketing initiatives to fulfill the hiring requirements 
    Manage the everyday applicant flow and quality of candidates 
    Assist the Non-Agent hiring POC in sourcing for non-agent positions  

    Graduate of Psychology / Human Resource or any four (4) year course. 
    U2 - At least 1 year practice in Sourcing & Marketing and Volume Agent Hiring in a BPO set up 
    U3 - At least 3 years practice in Sourcing & Marketing and Volume Agent Hiring in a BPO set up 
    practice in hiring for Customer Service, Technical Support and Back Office requirements 
    Organized and detail-oriented 
    Excellent written and oral English communication skills 
    Computer and internet proficient 
    Adept in using MS Office and has good presentation skills 
    Can work independently and in a team 
    Can work on shifting schedule 
    Can start asap 

income: -
Address: Ebloc 3 Information technology Park, Apas, Cebu City

Application Process:

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Tech Mahindra TECHMAHINDRAVCUSTOMER(CEBU) vCustomeris an end-to-end business solutions provider, that specializes in helping clients generate higher revenue, increase customer retention and to understand their customers better.vCustomeris a leading provider of cost effective customer care solutions. vCustomerPhilippinesgoes beyond the basic value propositions of lower cost by adding tangible, measurable value to clients in many industries including Retail,Technology, Telecommunication and Hospitality.vCustomerPhilippinesuses state-of-the-arttechnology, manpower skills, best practices and analytics to enhance the performance of your business. located in Kirkland, Washington, USA,vCustomer delivers quality operations from its state-of-the-art facilities across the globe. vCustomerowns and operates over a secure, reliable, private and scalable computing and communication system. Continuous system monitoring combined with stringent quality and security policies, using ISO 27001 certification and standards ensure customer's data privacy and service continuity. broad skills in telephony systems and application development guarantees high availcapability oftechnology resources. Overview This is the official Tech Mahindra page. Tech Mahindra represents the connected world, offering innovative and customer-centric information technology practices, enabling Enterprises, Associates and the Society to Rise?. We are a USD 4.9 billion company with 131,500+ professionals across 90 countries, helping 946 global customers including Fortune 500 companies. Our convergent, digital, design practices, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and practices to our stakeholders. Tech Mahindra is the highest ranked Non-U.S. company in the Forbes Global Digital 100 list (2018) and in the Forbes Fab 50 companies in Asia (2018). Connect with us on We are part of the Mahindra Group, a USD 20.7 billion federation of companies that enables people to rise through innovative mobility solutions, driving rural prosperity, enhancing urban living, nurturing new businesses and fostering communities. Information technology enjoys a leadership abilities position in utility vehicles, information technology, financial services and vacation ownership in India and is the world's largest tractor company, by volume. Information technology also enjoys a strong presence in agribusiness, aerospace, commercial vehicles, components, defense, logistics, real estate, renewable energy, speedboats and steel, amongst other businesses. Headquartered in India, Mahindra employs over 2,40,000 people across 100 countries.


Job Category: Other [ View All Other Jobs ]
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Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Cebu City Other
Address: Cebu City
Company Type Employer
Post Date: 09/22/2022 / Viewed 29 times
Contact Information
Company: Tech Mahindra

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