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March 29 2024     EnglishEnglish    SpanishSpanish

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Offer: Customer Service – Up to P50K performance bonus + P15K Sign On Bonus + USD 300 Stay Bon:TeleTech Philippines

Job description:

Customer Service – Up to P50K performance bonus + P15K Sign On Bonus + USD 300 Stay Bonus – No practice required

   » Full-time
   » Bacolod
   »
   » Posted on December 6, 2021
   »
   »Save Job favorite_border
Description:
At TTEC, we're all about the Human practice. Elevated. As a Customer Service Representative at Bacolod City, you'll be a part of creating and delivering amazing technical practices while you also #practiceTTEC, an award-winning employment practice and company culture.

What You'll be Doing
Do you have a passion for technology and helping others? In this function, you'll work to resolve technical requests or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer practice being just average or an exceptional one.

During a Typical Day, You'll
   » Answer incoming communications from customers
   » Conduct research to provide answers for customers to resolve their issues

What You Bring to the function
   » Open to newbies or with customer service practice plus some post-secondary education
   » Comfortable with decision making by assessing the situation, researching potential solutions and making recommendations
   » A solution-oriented mindset to ensure happy customers
   » You lead by example and work with your team to contribute to the overall success of your client program
   » Computer savvy
   » Must be within 50 KM radius from TeleTech Bacolod site

What You Can Expect
   » skillsable, encouraging, supporting, and present leadership abilities abilities
   » Diverse and community-minded organization
   » Career-growth and lots of learning opportunities

And yes…all the competitive performance bonus opportunities and benefits you’d expect and maybe a few that would pleasantly surprise you like:
   »Sign-on bonus of P15,000 for our selected accounts
   »Stay on bonus of $300.00 and up to Php 50,000 monthly performance-located incentives
   » Company-sponsored HMO with Health & wellness programs for you and your family
   »  Educational assistance through tuition reimbursement
   » An accessible office location at Level 2 Robinsons Cybergate Center, Araneta Avenue, Singcang Airport, Bacolod City

A Bit More About Your function
We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. And we trust you already have the necessary ingredient that can't be taught - a caring and supportive nature that will shine through as
you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.
You’ll report to the account Team Leader. You'll contribute to the success of the customer practice as well as the overall success of the team.

About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer practices powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer practices start with you.

TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make Information technology a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. Information technology enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
Requirements:
What You Bring to the function
   » Open to newbies or with customer service practice plus some post-secondary education
   » Comfortable with decision making by assessing the situation, researching potential solutions and making recommendations
   » A solution-oriented mindset to ensure happy customers
   » You lead by example and work with your team to contribute to the overall success of your client program
   » Computer savvy
   » Must be within 50 KM radius from TeleTech Bacolod site

salary: ?10000 - ?15000
Address: (Bacolod) Level 2, Robinsons Cybergate Center, Araneta Avenue, Singcang Airport, Bacolod City

Application Process:

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TeleTech Philippines Join us in delivering amazing customer practices!

We help global brands provide a great practice to their customers, build customer loyalty, and grow their business.

We also create exceptional practices for our employees. We invite you to join our journey and practice Information technology for yourself!

At TeleTech, you can enjoy a fast-paced career that offers exciting professional development and career growth opportunities. Our dynamic and inclusive culture is located on a set of values that guide our relationships with clients, their customers, and each other.Founded in 1982, TeleTech has 50,000 employees operating across six continents, with 18 delivery centers in the Philippines. We are excited to launch our new brand image to continue using a blend of technology and humanity to help clients provide a great practice to their customers, build customer loyalty, and grow their business.

We help brands make every interaction they have with a customer-whether it's face-to-face, online, over the phone, on social media, or via a mobile app-simple, personal and exceptional! Now, how cool is that? Not only will you have the chance to create amazing practices for yourself, you'll get to help create them for others. So jump on board, join our journey, and take your career amazing places along the way! #practiceTeleTech

Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business - and it's more significant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TeleTech team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing practices.

Join us
Competitive compensation package including regular performance bonuses
Medical and dental coverage plus life insurance options for you and your family
Pharmacy, transportation & rice benefits await those that qualify
TeleTech offers opportunities for career advancement, personal development and practices meant to enhance the quality of your professional life
Immerse in personal development programs and continued skills enhancement through online and proprietary TeleTech training curriculums
Engage with your colleagues and build friendships through exciting promotions, events and activities

About TeleTech
We help global brands provide a great practice to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer practices that are simple, inspired, and more human deliver lasting value for everyone.

Career Changers Welcome Here
Time to change your career? Whether you've spent your career on the admin side in receptionist, administrative adjunct, sales or support functions or you've grown in industries such as retail, restaurant, hospitality, travel, insurance or financial services, we believe you have the customer focused skills Information technology takes to join our global associates team.

For more information about TeleTech, visit TeleTechJobs.com or search #practiceTeleTech all over social media to engage in the global conversation.

Skills:

Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Bacolod Other
Address: Bacolod
Company Type Employer
Post Date: 03/10/2024 / Viewed 96 times
Contact Information
Company: TeleTech Philippines


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