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Job Opportunity: Job Opportunity: Grow in an environment like ours! Get hired in [24]7.ai Taguig as :[24]7.ai

Job description:

Grow in an environment like ours! Get hired in [24]7.ai Taguig as Customer Service Representative (CSR)!

   » Full-time
   » Taguig
   »
   » Posted on October 20, 2021
   »
   »Save Job favorite_border
Description:
Overview:
   » Night Shift, US Telecommunication Account
   » Provide excellent customer service by covering general inquiries related to billing, account/service maintenance, and other products/services including upselling, through voice or chat.
Requirements:
Appropriate Appropriate qualifications:
   » Must be 18 years old and above
   » Sales practice preferred but not required; must be amenable to do sales
   » High school/senior high school graduate with or without practice or
   » College graduate/completed at least 2 years in college (no back subject) with or without practice
   » Amenable to work on holidays, weekend, and shifting schedule
   » Professional, enthusiastic, and customer service oriented

skills Required:
   » Excellent written communication
   » Must have keen attention to details
   » Must have good conversational skills
   » Must have good negotiation skills
   » Must have good problem solving and analytical skills
   » capcapability to multi-task and access multiple data source simultaneously
   » capcapability to probe effectively
   » capcapability to educate customers on inquiries and other product information
   » capcapability to handle issues and complaints in a courteous and professional manner

*Preferably for candidates residing in:
   » Makati, Taguig, Pasay, Las Piñas, Parañaque, Pateros, Muntinlupa, Pasig, Mandaluyong, Marikina, Manila

salary: ?15000 - ?20000
Address: Cyber Sigma, Lawton Ave., McKinley West, Taguig City

Application Process:

Apply at Bossjob!
  Apply at Bossjob.ph today!
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[24]7.ai [24]7.ai is a company that provides technology solutions and BPO services to international clients. You can find our headquarter in the very heart of Silicon Valley, San Jose, California with offices in multiple locations across the globe including Sydney, Stockholm, Toronto, and London. In the Philippines, we have offices in Makati, Ortigas, Taguig, and Cebu.

As a BPO company in the Philippines, we have been providing outstanding consumer practices since 2006. Our specializations include Big Data Analytics, Machine Learning, and Artificial Intelligence.

[24]7.ai makes Information technology simple for consumers to connect with companies to get things done. As the pioneer in applying the power of big data and machine learning to customer acquisition, [24]7.ai has developed predictive models where customer needs are anticipated, interactions are contextual, conversations are natural, channels are unified, and engagement continuously improves and evolves.
Using [24]7.ai solutions, companies achieve more effective customer acquisition at lower cost, increase their expertise of how media spending is driving revenues through marketing campaigns and leverage the billions of consumer interactions. Companies are also able to predict consumer intent and provide the best treatment to resolve inquiries in a dynamic way.

This shift to an intent-driven engagement strategy results in an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth.
[24]7.ai Chat and Digital Chat Agents
[24]7.ai Personalization
[24]7.ai Predictive Search Bidding
[24]7.ai Active Share
[24]7.ai Messaging for Facebook Messenger
[24]7.ai Speech and Vivid Speech
[24]7.ai Digital Agent

Headquartered in Campbell, California, [24]7.ai has established its delivery center in the Philippines in 2006. From 700 seats to over 5000 in 2016, [24]7.ai is rapidly growing its business in the country.

Manila Offices:
[24]7 Plaza, Valero Street, Makati City*
iSquare Building, Sapphire Road, Pasig City
SM Megamall, EDSA corner J. Vargas Avenue, Mandaluyong City*
Cyber Sigma, Lawton Avenue, McKinley West, Taguig City*
Cebu Offices:
eBloc 3, Information technology Park, Cebu City*
*with recruitment center

To know more about [24]7.ai, you may log on to http://www.247.ai

Join us
Let's Make Your Career Decision Easier
Pay & Benefits
Base Pay, Allowances, and Performance Incentives
Comprehensive Health Insurance Plan including options for extended family members such as parents of married employees, in-laws, siblings, and domestic/same sex partners
Leave Benefits
compensates & Recognition
Various Development Trainings, GCs, Food, etc. for Top Performers
Various compensates and Recognition Programs
Individual, Team, and Program Performance Bonuses
Perks & Privileges
Perks, Flex, and Bucket List Benefits including Health & Financial Wellness Incentives
Supportive leadership abilities abilities Team
Employee Feedback Program
Employee Training and Development Courses
Funded Special Interest Clubs
Comprehensive Referral Programs (for candidates and Employees)
Take advantage of incentives and exciting perks and prizes for referring friends and family members
*Referral incentives vary depending on position or job level. Regular promos are only applicable in volume recruitment (agent-level hiring).

Join Us Today and Together We Share the #247LIFE!
_____________________________________________
[24]7.ai has received numerous citations in the industry. This only proves that we are able to deliverthe best solutions that anticipate, simplify, and learn.
3rd Largest BPO Company in the Philippines (located on revenue), 2013
Among America's Most Promising Companies by Forbes, 2013
Speed Technology Magazine Star Performers, 2013
One of the World's Six Best Start-ups by Fortune Magazine, 2013
The Best Performing Call Centre, Globally by The Black Book of Outsourcing, 2006
Among the Top 5 Hot Offshore Players by Business Week, 2006
Among the Most Respected BPO Companies by Business World, 2006
Among the Top 3 Best Call Centers, Globally by neoIT, 2005, 2006

Skills:

Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Taguig Other
Address: Taguig
Company Type Employer
Post Date: 03/19/2024 / Viewed 119 times
Contact Information
Company: [24]7.ai


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