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Job Opportunity: Work with the best! Apply as Project-located Customer Service Representative (CSR) :[24]7.aiJob description:Work with the best! Apply as Project-located Customer Service Representative (CSR) in [24]7.ai Taguig | US RETAIL» Full-time» Taguig » • » Posted on October 20, 2021 » • »Save Job favorite_border Description: Overview » Night Shift » US Retail Program, For Project-located Employment » prosperous candidates will provide excellent customer service by covering general inquiries related to account specific products and services, process order placement and tracking, refunds and replacement, and other shopping account management through inbound calls and email Perks » Monthly performance-located incentive » Peak performance and attendance bonus Requirements: Qualifications » Amenable to work on a project-located employment » Must be 18 years old and above » Completed at least 2 years in college (no back subject) with or without practice » Or high school graduates with at least 6 months call center practice (ops tenure) » Amenable to work on holidays, weekend, and shifting schedule » Professional, enthusiastic, and customer service oriented skills Required » Excellent oral and written communication » Must exhibit active listening » Must have keen attention to details » Must have good conversational skills » Must have good problem solving and analytical skills » capcapability to arrive at decisions independently and demonstrate persuasion and negotiation skills » capcapability to educate customers on inquiries and other product information » capcapability to handle issues and complaints in a courteous and professional manner » capcapability to multi-task and access multiple data source simultaneously » capcapability to probe effectively » capcapability to sell using consultative sales approach or suggestive pitches on customer purchases *Preferably for candidates residing in: » Makati, Taguig, Pasay, Las Piñas, Parañaque, Pateros, Muntinlupa, Pasig, Mandaluyong, Marikina, Manila salary: ?15000 - ?20000 Address: Cyber Sigma, Lawton Ave., McKinley West, Taguig City Application Process:Apply at Bossjob!Apply at Bossjob.ph today! » Disclaimer » Our Guarantee » Avoiding Job Scams » Receive latest jobs and updates » Hiring Organization » Job posted under Notice: Undefined offset: 0 in /opt/bitnami/apps/wordpress/htdocs/wp-content/themes/pinoyjobs2017v2/singl e.php on line 80 Notice: Trying to get property of non-object in /opt/bitnami/apps/wordpress/htdocs/wp-content/themes/pinoyjobs2017v2/singl e.php on line 80 [24]7.ai [24]7.ai is a company that provides technology solutions and BPO services to international clients. You can find our headquarter in the very heart of Silicon Valley, San Jose, California with offices in multiple locations across the globe including Sydney, Stockholm, Toronto, and London. In the Philippines, we have offices in Makati, Ortigas, Taguig, and Cebu. As a BPO company in the Philippines, we have been providing outstanding consumer practices since 2006. Our specializations include Big Data Analytics, Machine Learning, and Artificial Intelligence. [24]7.ai makes Information technology simple for consumers to connect with companies to get things done. As the pioneer in applying the power of big data and machine learning to customer acquisition, [24]7.ai has developed predictive models where customer needs are anticipated, interactions are contextual, conversations are natural, channels are unified, and engagement continuously improves and evolves. Using [24]7.ai solutions, companies achieve more effective customer acquisition at lower cost, increase their expertise of how media spending is driving revenues through marketing campaigns and leverage the billions of consumer interactions. Companies are also able to predict consumer intent and provide the best treatment to resolve inquiries in a dynamic way. This shift to an intent-driven engagement strategy results in an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth. [24]7.ai Chat and Digital Chat Agents [24]7.ai Personalization [24]7.ai Predictive Search Bidding [24]7.ai Active Share [24]7.ai Messaging for Facebook Messenger [24]7.ai Speech and Vivid Speech [24]7.ai Digital Agent Headquartered in Campbell, California, [24]7.ai has established its delivery center in the Philippines in 2006. From 700 seats to over 5000 in 2016, [24]7.ai is rapidly growing its business in the country. Manila Offices: [24]7 Plaza, Valero Street, Makati City* iSquare Building, Sapphire Road, Pasig City SM Megamall, EDSA corner J. Vargas Avenue, Mandaluyong City* Cyber Sigma, Lawton Avenue, McKinley West, Taguig City* Cebu Offices: eBloc 3, Information technology Park, Cebu City* *with recruitment center To know more about [24]7.ai, you may log on to http://www.247.ai Join us Let's Make Your Career Decision Easier Pay & Benefits Base Pay, Allowances, and Performance Incentives Comprehensive Health Insurance Plan including options for extended family members such as parents of married employees, in-laws, siblings, and domestic/same sex partners Leave Benefits compensates & Recognition Various Development Trainings, GCs, Food, etc. for Top Performers Various compensates and Recognition Programs Individual, Team, and Program Performance Bonuses Perks & Privileges Perks, Flex, and Bucket List Benefits including Health & Financial Wellness Incentives Supportive leadership abilities abilities Team Employee Feedback Program Employee Training and Development Courses Funded Special Interest Clubs Comprehensive Referral Programs (for candidates and Employees) Take advantage of incentives and exciting perks and prizes for referring friends and family members *Referral incentives vary depending on position or job level. Regular promos are only applicable in volume recruitment (agent-level hiring). Join Us Today and Together We Share the #247LIFE! _____________________________________________ [24]7.ai has received numerous citations in the industry. This only proves that we are able to deliverthe best solutions that anticipate, simplify, and learn. 3rd Largest BPO Company in the Philippines (located on revenue), 2013 Among America's Most Promising Companies by Forbes, 2013 Speed Technology Magazine Star Performers, 2013 One of the World's Six Best Start-ups by Fortune Magazine, 2013 The Best Performing Call Centre, Globally by The Black Book of Outsourcing, 2006 Among the Top 5 Hot Offshore Players by Business Week, 2006 Among the Most Respected BPO Companies by Business World, 2006 Among the Top 3 Best Call Centers, Globally by neoIT, 2005, 2006 Skills:
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