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Dayshift Tech (Voice&Email) Specialist | Information technology Fresh Graduates are Welcome to :Sykes Philippines

Job description:

Dayshift Tech (Voice&Email) Specialist | Information technology Fresh Graduates are Welcome to Apply

   » Full-time
   » Mandaluyong
   » Posted on September 15, 2021
   »Save Job favorite_border
Work, lgain and grow with the Top Employer and BPO Company of the Year!  
SYKES is the best company where you can work, learn and grow. We offer competitive income and benefits packages, provide various learning, development and mentoring opportunities and put programs in place to promote career growth. As a multinational digital marketing and customer service global outsourcer, we partner with Global 2000 companies. That means that you get to work with the world's biggest brands and industry leaders! Here are some of the other benefits of working in SYKES:  
   » Competitive income, account-specific benefits and performance incentives* 
   » Night differential and night shift allowances 
   » Paid sick and vacation leaves 
   » HMO coverage (medical and dental) for you, even during probationary period, and your qualified dependents 
   » Life Insurance 
   » Study Assistance Program 
   » Cool office spaces and employee-centric facilities 
   » Accessible locations 
   » Mentoring and development programs for career growth opportunities 
   » Exclusive discounts in partner establishments 
   » Company-sponsored interest clubs 
   » Employee engagement activities 
   » Volunteer programs 
   » SYKES has been in the Philippines for more than 20 years and is considered the country's first multinational contact center! 
*Term and conditions apply.   
*The compensation package is inclusive of incentives and allowances. The basic income varies depending on your assessment.  
reliable High-Speed Internet access and Power Supply  
Working on-site means you can take advantage of SYKES' high-speed Internet access and reliable power supply. This means less work interruption and better productivity which can help you maximize your account's incentives. 
Conducive Work Environment  
Having a dedicated workspace with minimal background noise is important, not only in maintaining the quality of your conversations with your customers, but also in keeping your focus. Our production floors are designed to provide you with the best work environment possible. 
Rigid Safety Protocols  
Our employees' safety is our top priority. Our sites have been awarded Safety Seal Certifications by the respective local governments and we ensure the strict implementation of health and safety protocols at all times. 
   » Disinfections carried out by our partner supplier are done thrice a week to ensure on-site safety 
   » Rigid cleaning, misting, and sanitation procedures are also implemented to ensure that our sites are safe and clean. This includes deploying air purifiers/cleaners, regular cleaning of air-conditioning units and their filters, and incorporating proper ventilation with the use of industrial blowers and exhausts within the sites 
   » SYKES observes strict re-entry protocols which include thermal scanning, foot bath, and everyday health questionnaire. We also follow a no face mask, no face shield, no entry policy. 
   » Alcohol/sanitizer dispensers are available inside workspaces and in the common areas. 
Health Benefits and Programs  
   » HMO - available even during the probationary period and includes two free dependents for married and solo-parent employees 
   » Free COVID-19 Vaccine for Employees 
   » Free COVID-19 Home Care Management Program for employees and members of their household (including non-relatives) 
   » Mental Wellness Program 
By submitting your application, you acexpertise that you have read and understood SYKES Recruitment and Privacy Policy ( You attest that the personal information you provided, such as, among others, those pertaining to your academic and professional qualifications are accurate, true, complete, and not misleading. 
In addition, you give your consent to SYKES to verify the information you have provided relative to your application. This includes checks with your previous employers, academic and/or professional institutions and other agencies as permitted by law.  
You further understand that SYKES is committed to ensuring the confidentiality of your personal data through the institution of appropriate legal, organizational, physical and technical measures to protect such data consistent with applicable privacy and data security laws. You confirm and consent to SYKES (i) collecting, processing and updating your personal data in connection with your employment application and the provision of services through the Sykes e-Recruitment (e-Rec) portal; (ii) publishing your personal data via SYKES e-Rec portal (iii) transferring of your personal data to Sykes affiliates, vendors and third parties in conformity with existing laws and regulations.   
You are also aware that you are entitled to know whether SYKES holds your personal data, that you have the right to access your personal data, and that you may request for its supplementation, correction, or deletion, in conformity with local laws, as may be applicable. However, you acexpertise that certain personal data may be exempt from such access, correction and deletion requests pursuant to applicable data protection laws and regulations.  
You confirm and consent to receiving alerts and notices from SYKES regarding important events, deadlines and schedules, HR announcements and other matters of interest related to your work application and possible employment with SYKES.  
 What are we looking for?  
   » Graduate of any 4 year course, Information technology related is preferred or Completed at least 2 years of college education 
   » No previous work practice needed but BPO practice is an advantage 
   » Basic expertise of computer usage and internet navigation 
   » Can communicate in English 
   » Willing to work in Shaw, Mandaluyong on shifting schedules 
   »TIP:  Have your SSS and PAG-IBIG numbers ready for faster application processing! 

income: ?15000 - ?20000
Address: Mandaluyong

Application Process:

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Sykes Philippines SYKES is now part of Sitel Group.

As one of the largest global providers of customer practice (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating significant connections that boost brand value. Inspired by each brands' unique vision and goals, we ask ?what if?? applying our skills to create innovative solutions that reduce customer effort.

With 160,000 people around the globe - working in the house or from one of our CX hubs - we securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-located, our solutions deliver a competitive edge across all customer touchpoints. Our award-winning culture is built on 40+ years of industry-leading practice and commitment to improving the employee practice.


Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Mandaluyong Other
Address: Mandaluyong
Company Type Employer
Post Date: 09/15/2021 / Viewed 32 times
Contact Information
Company: Sykes Philippines

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