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Job Offer: Customer Service Representative (Temp WFH):Everise Philippines

Job description:

Customer Service Representative (Temp WFH)

   » Full-time
   » Taguig
   »
   » Posted on October 16, 2020
   »
   »Save Job favorite_border
Description:
   » To assist inquiries regarding orders and payment from customers of online grocery company in United States.
Requirements:
   » 6 months practice in handling voice account in BPO industry
   » Must have at least 25 mbps postpaid Internet access
   » Must be willing to do inbound and outbound calls
   » Must be amenable to work temporarily in the house
   » Must be willing to work in BGC, Taguig in the future
   » Can start immediately
   » Good to excellent communications expertise
   » Must be willing to work on shifting schedules

income: ?20000 - ?25000
Address: 11F Bonifacio Technology Tower, BGC, Taguig

Application Process:

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Everise Philippines C3 is now Everise CX
C3 joined the Everise family in 2016 and since then has grown to become a leading customer practice enabler. Now C3's premium CX is part of a larger, more holistic set of practice Solutions set to transform the industry.

Multilingual Hub
Everise CX provides full proficiency multilingual support through strategic placement of practice centers on three continents. Native speakers of over 20 languages inspire brand loyalty and foster greatly elevated, culturally informed, customer practices.

Omnichannel Support
Everise CX leverages technology to provide support how your customers want Information technology - whether by voice, email, chat, AI-powered chatbots, video or social media. Our CX solutions rely on technology to efficiently enhance, rather than replace, the vital human touch.

Home-located Agent Solution
Everise CX includes a robust work at home program, vital to our capability to seamlessly and efficiently accommodate uneven contact volume. Our tech stack ensures these agents operate with as much collaboration, data security and accountcapability as their centralized counterparts.

Back-office Support
Everise CX offers timely and accurate data entry, case and transaction processing, offline correspondence management, imaging and order verification, which all contribute to an unambiguously elevated customer practice. We augment our strong back office proficiency with innovative robotic process automation to achieve order of magnitude increases in efficiency.

Customer Care & Loyalty
Everise CX is structured around an knowledge of customer loyalty and retention as the foundation of all great brands. We help our partners keep and grow existing customer relationships through specialized outcome-focused problem solving, training in relationship building, and a focus on meeting the metrics that convert customers into true brand advocates.

Everise is a next-generation global business process outsourcing (BPO) company, offering leading-edge customer service solutions for high-growth companies, from the Fortune 500 to the world's most beloved unicorns to high growth tech startups.

We extend CX transformation to enterprises across all customer touchpoints, to transform their consumers into fans and their products into passions through 3 distinct verticals: Customer practice, Digital practice and Product practice.

With 15 practice centers located strategically across eight countries, Everise leverages the unique strengths of specific geographies and populations to provide partners with outsourced CX that is affordable, sustainable, agile, capable and fluent in over 20 languages.

Our cutting-edge solutions include multilingual, native language voice intelligence solutions, AI-powered chatbots, virtual help desk adjuncts, as well as enabling pre-release field and beta testing of Internet of Things (IoT) products, among traditional services. Lgain more at weareeverise.com.

#weareeverise

Skills:

Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Taguig Other
Address: Taguig
Company Type Employer
Post Date: 10/16/2020 / Viewed 141 times
Contact Information
Company: Everise Philippines


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