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January 20 2018     EnglishEnglish    SpanishSpanish

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CONVERGYS NUVALI Sta.Rosa Laguna - Be a World-Class Call Center Agent:CONVERGYS Philippines

Job description:

CONVERGYS is known to many as a place where incredible careers begin. Whether your career is just beginning or you're making a fresh start, we empower our people through continuous opportunities to grow and promote the ability to explore the many career paths CONVERGYS has to offer. This principle resulted in the company being awarded Hall of Fame status in both Best Company and Best Employer categories by the International ICT Awards. We want you to be part of the team and help you find a fruitful career with us - a job you will enjoy and be proud of.

JOB RESPONSIBILITIES
• Communicate with customers in a courteous, friendly and professional manner using agreed procedures
• Listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport
• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
• Maintain basic knowledge of client products and/or services

Skills:

CANDIDATE PROFILE
• 18 years old or above
• computer literate
• fluent in ENGLISH
• committed to full time employment
All successful applicants go through a month long training on communications, culture and product-specific courses to equip them before actual work begins.

EDUCATIONAL & PROFESSIONAL ATTAINMENT
• completed at least second year college without any back subjects
• not tied up with academics; not currently studying nor enrolling for school
• fresh college graduates are encouraged to apply
• call center experience is an advantage but not required
NOTE: High School graduates are welcome to apply as long as they have more than 6 months of continuous multinational call center experience.

Job Reference: CVG-NVL-01
Job Category: Customer Service [ View All Customer Service Jobs ]
Language requirements:
  • English-very good
Employment type: Full Time
Salary: Unspecified
Degree: Associate
Experience (year): Unspecified
Job Location: Santa Rosa, Laguna, Laguna Laguna
Zip/Postal Code: 4026
Benefits and Other Informations: BENEFITS
• very competitive salary
• meal and transportation pay
• rice allowance
• night differential
• account incentives
• sick and vacation leaves
• educational assistance
• retirement plan
• annual appraisal and bonuses
• comprehensive health plan for you and your loved ones
• clean, safe & modern working environment
Company Type Employer
Post Date: 01/14/2018 / Viewed 627 times
Contact Information
Company: CONVERGYS Philippines
Contact Phone: +639175176954
Contact Instructions: For inquiries/submission of your application, SEND them DIRECTLY to us by clicking the "Apply" button.
Or to fast track your application, IMMEDIATELY TEXT the word "CONVERGYS" with your
• full name 
• mobile numbers
• e-mail address
• educational attainment
• preferred CONVERGYS location
to 0917 517 6954
or 0932 848 5490
and we will contact and assist you right away.
Thank you.


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