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November 18 2018     EnglishEnglish    SpanishSpanish

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Job Opportunity: URGENT HIRING! |CSR - Leasing Campaign | Day Shift | 22K All in Pay | Eastwood*:Acquire Asia Pacific (Phils.) Inc.

Job description:

JOB DESCRIPTION

A SNAPSHOT OF YOUR function The Customer Loyalty Specialist is responsible for proactive relationship building with Customers and Agents. This position coordinates, executes, and manages inbound and outbound call programs built to effectively retain customers through positive relationship building, listening to concerns/covering issues, and educating on available products and services. A customer-oriented focus is necessary to preserve long term customer satisfaction.
 
 
 
A BIT ABOUT YOU
• Identify the reason of the customer who is requesting to cancel their account
• Trading customers up to new agreements
• Negotiating pay-out, discounts, trade up figures
• Handle customer’s inquiries on the phone in a timely and professional manner as required by departmental policies and procedures
• Professionally negotiate potential upgrade as outlines in product scripting
• Accurately identify potential customer escalations, resolve where possible, and communicate to management team
• Effectively navigate all systems to provide a great customer practice, identify customer’s activities and eligibility to the retention offers.
• Proactively engage in the identification of potential workflow changes and or barriers to executeance
 
 
 
Apply at our Ortigas, Eastwood, Shaw, and BGC recruitment centers:
    Mezzanine floor, Robinsons Cyberscape Beta, Topaz and Ruby Roads, Ortigas Center Pasig City
    Upper Ground Floor Worldwide Corporate Center (WCC), Shaw Blvd., Mandaluyong City
    Ground Floor Bonifacio Technology Center, 31st Street corner 2nd Avenue, Bonifacio Global City, Taguig City
    6th Floor, 1800 Building, Eastwood Drive, Libis, Quezon CityWe are open from Monday to Friday, 8am-4pm.
 
For faster processing, text: LEASING (space) FULL NAME (space) YES or NO (for BPO practice) send to  09675229533 or 09108140636
 
 
**HALLOWEEN-THEMED OPEN HOUSE this October 26, 2018 (FRIDAY) at our Ortigas site**
Apply and win exciting prizes! The event will run from 6am - 8pm
 

Acquire BPO is a business outsourcer with a vision to connect organizations to skilled people globally. Our mission is to be the partner of choice for corporate growth, by enabling businesses to leverage the best global resources at the right price.

 

COMPANY SNAPSHOT

Average Processing Time

More Than 2 Weeks

Industry

Call Center/IT-Enabled Services/BPO

Telephone No.

(02) 917 0578

Facebook Fan Page

https://www.facebook.com/pages/Acquire-Asia-Pacific/189732767739121?ref=hl

Company Size

More than 5000 Employees

Working Hours

Australian, UK & US time

Dress Code

Business Casual

Benefits

HMO Coverage up to 2 dependents, Non-taxable allowances and other incentives

Spoken Language

English
   
   
   
   
   
   

COMPANY OVERVIEW

Acquire BPO is an award-winning global outsourcer with over 7,000 employees operating out of 12 state-of-the-art facilities in the Philippines, the Dominican Republic, Australia and the United States. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.
 
We provide contact center,  BPO, marketing and animation solutions to private and publicly listed clients from around the world across a wide variety of industries including telecommunications, banking and financial services, insurance, media, education and retail.
 
Acquire is dynamic organization with possibilities to take your career to the next level. We are seeking for strong candidates with BPO practice to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.
 
Apply with us today and #AcquireHappiness.
 
ACQUIRE BPO is committed to providing quality services to you and takes your privacy very seriously. The information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities. Please refer to our Privacy Policy at https://acquirebpo.com/au/privacy-policy/.

WHY JOIN US?

WHAT WE VALUE

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:
   Ambition: Voice and measure your goals.
   Collaboration: Brilliant jerks can be brilliant elsewhere.
   Impact: Do, get Information technology done, create impact.
   Judgement: Make wise judgement calls, putting the team and business at heart.
   leadership abilities: Continuous improvement starts with independent action.
   Leverage : Do more with less, master the art of leverage.
   Passion: Be positive, bring passion and energy.
   Transparency: A transparent team can help each with other. Other Information

Browse through our website, www.acquirebpo.com, and see how our company can help you build a good career.
 
Like us on Facebook. Visit our Acquire Asia Pacific Fanpage to lgain more about us.
 
Acquire Asia Pacific Philippines is an Equal Opportunity Employer.

Skills:

Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Calabarzon & Mimaropa, National Capital Reg Other
Address: Calabarzon & Mimaropa, National Capital Reg
Company Type Employer
Post Date: 10/23/2018 / Viewed 24 times
Contact Information
Company: Acquire Asia Pacific (Phils.) Inc.


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