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November 17 2018     EnglishEnglish    SpanishSpanish

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Job Opportunity: Customer Care Associate |23K All in Pay + GENEROUS COMMISSIONS!**:Acquire Asia Pacific (Phils.) Inc.

Job description:

JOB DESCRIPTION

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. As a Consumer Advisor, your function is vital in keeping our customers happy and contributing to our organization’s growth and success.
A SNAPSHOT OF YOUR function
The Consumer Advisor is responsible for pre-qualifying leads and appropriately dispersing qualified clients to the correct department. In this function, the consumer advisor continues to follow-up with potential clients that are listed in the system. The main goal of the Consumer Advisor function is to educate the clients with the campaign's software/platform and to guide the client to the correct department to find a solution that fits their needs.
 
 
Your day could see you:
• Pre-qualifying customers and dispersing them to the correct department
• Appropriately managing leads that enter the system
• Book and complete follow-up appointments with prospective customers
• Maintain lead tracking database
• Solution selling and education of customers on services offered
• Meet everyday and weekly quotas/goals
• Regular and consistent attendance
• Any additional tasks that may be assigned to meet business needs.
A BIT ABOUT YOU
• Highly motivated, self-starter
• Strong internet and computer software expertise
• Must be able to work flexible hours, including evenings, weekends, and specified holidays
• Proven customer service expertise
• Proper note taking abilities
• capability to effectively manage time while at work

WHAT SUCCESS LOOKS LIKE
• High customer satisfaction.
• Excellent feedback from customers.
• Achievement of KPIs
WHAT WE VALUE
We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:
• Ambition: Voice and measure your goals.
• Collaboration: Brilliant jerks can be brilliant elsewhere.
• Impact: Do, get Information technology done, create impact.
• Judgement: Make wise judgement calls, putting the team and business at heart.
• leadership abilities: Continuous improvement starts with independent action.
• Leverage: Do more with less, master the art of leverage.
• Passion: Be positive, bring passion and energy.
• Transparency: A transparent team can help each with other.

Apply at our Ortigas, Eastwood, Shaw, and BGC recruitment centers:
    Mezzanine floor, Robinsons Cyberscape Beta, Topaz and Ruby Roads, Ortigas Center Pasig City
    Upper Ground Floor Worldwide Corporate Center (WCC), Shaw Blvd., Mandaluyong City
    Ground Floor Bonifacio Technology Center, 31st Street corner 2nd Avenue, Bonifacio Global City, Taguig City
    6th Floor, 1800 Building, Eastwood Drive, Libis, Quezon CityWe are open from Monday to Friday, 8am-4pm.
 
 
For faster processing, text: ACQVACIN(space) FULL NAME (space) YES or NO (for BPO practice) send to  09675229533 or 09108140636
 
 
 
**HALLOWEEN-THEMED OPEN HOUSE this October 26, 2018 (FRIDAY) at our Ortigas site**
Apply and win exciting prizes! The event will run from 6am - 8pm
 
 
Acquire BPO is a business outsourcer with a vision is to connect organizations to skilled people globally. Our mission is to be the partner of choice for corporate growth, by enabling businesses to leverage the best global resources at the right price.

 

WORK LOCATION

Address

Lower Ground Floor, Left Wing, Worldwide Corporate Center, Shaw Blvd., Mandaluyong City

COMPANY SNAPSHOT

Average Processing Time

More Than 2 Weeks

Industry

Call Center/IT-Enabled Services/BPO

Telephone No.

(02) 917 0578

Facebook Fan Page

https://www.facebook.com/pages/Acquire-Asia-Pacific/189732767739121?ref=hl

Company Size

More than 5000 Employees

Working Hours

Australian, UK & US time

Dress Code

Business Casual

Benefits

HMO Coverage up to 2 dependents, Non-taxable allowances and other incentives

Spoken Language

English
   
   
   
   
   
   

COMPANY OVERVIEW

Acquire BPO is an award-winning global outsourcer with over 7,000 employees operating out of 12 state-of-the-art facilities in the Philippines, the Dominican Republic, Australia and the United States. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.
 
We provide contact center,  BPO, marketing and animation solutions to private and publicly listed clients from around the world across a wide variety of industries including telecommunications, banking and financial services, insurance, media, education and retail.
 
Acquire is dynamic organization with possibilities to take your career to the next level. We are seeking for strong candidates with BPO practice to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.
 
Apply with us today and #AcquireHappiness.
 
ACQUIRE BPO is committed to providing quality services to you and takes your privacy very seriously. The information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities. Please refer to our Privacy Policy at https://acquirebpo.com/au/privacy-policy/.

WHY JOIN US?

WHAT WE VALUE

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:
   Ambition: Voice and measure your goals.
   Collaboration: Brilliant jerks can be brilliant elsewhere.
   Impact: Do, get Information technology done, create impact.
   Judgement: Make wise judgement calls, putting the team and business at heart.
   leadership abilities: Continuous improvement starts with independent action.
   Leverage : Do more with less, master the art of leverage.
   Passion: Be positive, bring passion and energy.
   Transparency: A transparent team can help each with other. Other Information

Browse through our website, www.acquirebpo.com, and see how our company can help you build a good career.
 
Like us on Facebook. Visit our Acquire Asia Pacific Fanpage to lgain more about us.
 
Acquire Asia Pacific Philippines is an Equal Opportunity Employer.

Skills:

Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Calabarzon & Mimaropa, National Capital Reg Other
Address: Calabarzon & Mimaropa, National Capital Reg
Company Type Employer
Post Date: 10/23/2018 / Viewed 26 times
Contact Information
Company: Acquire Asia Pacific (Phils.) Inc.


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