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February 22 2019     EnglishEnglish    SpanishSpanish

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Offer: Customer Service Representative Level 3 | UP Technohub Quezon City:Manulife Business Processing Services

Job description:


• College/University graduate preferably with previous related work practice in the financial services or call center industry and demonstrated service aptitude

• Flexible and amenable to work at night
• Amenable to work in UP Technohub, Quezon City
Listing description
Manage a full block of clients and provide high-quality service and problem-solving support on the full range of issues which requires broad business expertise.  Reps are expected to have excellent verbal communication and business writing expertise necessary to build good relationships with customers.

What we offer:
• Attractive Benefits and Incentives
• An organization that supports career growth and development
• Promotes work & life balance!

If you are ready to unleash your potential it’s time to start your career with Manulife!




Manulife Business Processing Services, UP Technohub, Quezon City, Metro Manila, Philippines


Average Processing Time

7 Days Fast


Call Center/IT-Enabled Services/BPO

Facebook Fan Page

Company Size

2001 - 5000 Employees

Working Hours

Regular hours, Mondays - Fridays

Dress Code

Business (e.g. Shirts)


Dental, Medical, Miscellaneous allowance

Spoken Language



Manulife Business Processing Services (MBPS) is a global shared service centre providing administrative, finance, investments, contact centre, information technology, underwriting, actuarial, and marketing services to Manulife and John Hancock companies around the world.
Manulife is a leading international financial services group that helps people achieve their dreams and aspirations by putting customers’ needs first and providing the right advice and solutions. We operate as John Hancock in the United States, and Manulife elsewhere. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions.


This is you, unlimited
Are you looking for endlessopportunities to develop and succeed? We offer work that challenges and makes a difference within a flexible and supportive environment, so you can help make decisions easier and lives better for our customers.
Our Mission
We are working hard to not only change ourselves, but to reshape our industry. Our Mission is to make decisions easier and our customers' lives better.
Our Values are the guideposts that will help us achieve our bold Mission. They define who we are and how we work together: we are a digital, customer-centric market leader that's leading the change customers demand.
Obsess about customers We predict their needs and do everything in our power to satisfy them. Think big Anything is possible. We can always find a better way.
Share your humanity We build a supportive, diverse and thriving workplace.
Do the right thing We act with integrity and do what we say. Get Information technology done together We're surrounded by an amazing team. We can do Information technology better by working together.
Own it We feel empowered to make decisions and take action to deliver our Mission.

Career Directions
When you join Manulife, you’re starting an exciting journey that can take you anywhere you want to go. You’ll work with a global team of colleagues who share your ambition to build a career that brings challenge and opportunity through impactful, transformative and compensateing work.



Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: National Capital Reg Other
Address: National Capital Reg
Company Type Employer
Post Date: 02/13/2019 / Viewed 40 times
Contact Information
Company: Manulife Business Processing Services

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