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February 22 2019     EnglishEnglish    SpanishSpanish

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Job Offer: French Speaking Customer Care Analyst | Alabang | 60-70K | URGENT:Nityo Infotech Services Philippines Inc.

Job description:

JOB DESCRIPTION

Appropriate qualifications:
    Candidate must possess at least a Bachelor's/College Degree, any field.
    At least 1 year(s) of working practice in Customer Service Organization in Hardware or Software is required for this position.
    candidates must be willing to work in Alabang.
    1 Full-Time position(s) available. Required Skill Sets:
    Must be able to lgain new technologies and concepts quickly.
    Must be able to communicate clearly to team members and customers.
    Fluent in any of the following Required languages German, Japanese, Mandarin, Spanish, and English (written and oral) with a neutral accent.
    Team player/must have a “can do” mentality. tasks and Job responsibilities:
    Assist customers realizing bidding or transactions through our platforms.
    Assist customers with catalog creations, updates, and approvals.
    Monitor customer and supplier systems transaction failures.
    Sending multilingual customers realizing bidding or transactions through our platforms.
    Multilingual customer support via email, phone, and ticketing tool; dealing with customers’ inquiries and/or transferring to the appropriate teams.
    Follow up on tickets and reply to customers’ queries following the agreed process and making sure Service Level Agreements (SLA) are followed.
    Cross-team follow-up on tickets on a need basis.
    Realize the expertise exchange within the team and continuously improve own and the team’s expertise about Hubwoo solutions.
    Actively participate in team meetings, Global Customer Services meetings, and training.

RECRUITMENT FIRM SNAPSHOT

Average Processing Time

More Than 2 Weeks

Industry

Human Resources Management/Consulting

Website

http://nityo.com

Telephone No.

8333371

Company Size

51 - 200 Employees
   

COMPANY OVERVIEW

Nityo Infotech Services Philippines, Inc . (www.nityo.com) is a US head-quartered Information technology services company having operations in 17 countries with 27 offices across the globe including US, Europe and Asia.
 
Our portfolio of services includes technical and non-technical Manpower services to several on-shore and off-shore clients across the globe, including many Fortune 1000 and Global 2000 companies.  Information technology covers the commercial, industrial and government sectors, encompassing key vertical markets from: financial services, manufacturing and semiconductor, life sciences and healthcare, retail, telecommunications and utilities, system integrators, and up to independent software vendors. 
 
Nityo Infotech Services Philippines, Inc. aims to be the most preferred Business Partner locally and globally by ensuring the recommended solutions are implemented in the shortest span of time thereby resulting in on time delivery.  This gives optimum quality for our customers in finding the best resources to achieve their "CORE BUSINESS OBJECTIVES ".

Skills:

Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Muntinlupa City (National Capital Reg) - Alabang Other
Address: Muntinlupa City (National Capital Reg) - Alabang
Company Type Employer
Post Date: 02/12/2019 / Viewed 38 times
Contact Information
Company: Nityo Infotech Services Philippines Inc.


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