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February 17 2019     EnglishEnglish    SpanishSpanish

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Job Offer: IT Global Senior Linux Engineer:Transcom Worldwide (Philippines), Inc.

Job description:

JOB DESCRIPTION

Position Summary
 
This position is part of the team responsible for globally supporting the company’s server and systems infrastructure. The main essence of the function is to support and maintain existing platforms through proactive and reactive maintenance, investigation into solution improvements, and new projects.
 
The ideal candidate will have practice in an broad range of technologies. Critical expertise are Microsoft Windows (Server 2008, 2012), AD (2008), VMware (5.0 and higher) and intensive troubleshooting expertise. These should be supplemented by a number of other in depth of technologies/solutions such as (not a complete list): Linux, scripting, SQL, IIS, RDS, Hyper-V, proxy (Squid and ISA), antivirus and virus removal, PCI, system design, security, GPO, networking, application interopercapability (e.g. how an application works between the end user and the back end servers) and more.
 
Main components of the function
 
    Provide day to day support for the server environment through preventative maintenance (e.g. patching) and reactive fault finding / break-fix actions
    Implement changes as directed
    Work on projects alone and as part of a wider team
    Follow documented processes, and create documents for new ones
    Monitor performance of applications and servers
    Work with users to understand problems Responsibility
 
Candidates will share responsibility for the integration, implementation and technical leadership abilities in TWW projects.
 
Some tasks
    Ensure production systems are operational and working correctly
    Implement scheduled changes to the production environment
    Performance monitoring
    Take part in rosters to provide support across multiple time zones. Qualifications
 
suitable education
 
    College diploma or university degree in the field of computer science and/or 7 years equivalent work practice.
    Certifications / qualifications appropriate for key expertise (e.g. Windows 2008, AD, Vmware)
    High level English speaking and writing expertise. practice
    At least 4 years’ practice working in technical teams with responsibilities for supporting and maintaining servers, at least 2 of which should be as a senior engineer
    Knowledge and practice of working in a high pressure project delivery environment IT Knowledge and practice:
 
    Candidates MUST have a minimum of 4 years’ practice in the following areas:
    Deep knowledge of Microsoft Windows 2008/2012 / AD 2008 (including GPOs, troubleshooting, installation, upgrading etc) / VMware (troubleshooting, advanced configuration, etc)
    Good knowledge of TCP/IP LANs and WANs (routing and switching),
    Good knowledge across a range of other expertise such as IIS, Hyper-V, Symantec backup/antivirus solutions, licensing/license management (Microsoft, 3rd party solutions) DFS, storage, SAN, SCCM, Altiris, NAS, HP and Dell hardware
    Good knowledge of the organization’s goals and objectives.
    Knowledge of applicable data privacy practices and laws.
    Exposure to PCI DSS and related systems security policies ideal. Personal Characteristics
 
    Strong customer service orientation.
    Proven analytical and problem-solving abilities.
    capability to effectively prioritize and execute tasks in a high-pressure environment.
    Strong interpersonal and oral communication expertise.
    Skilled at working within a team-oriented, collaborative environment.
    capability to present ideas and solutions in both a business and user-friendly language.
    Highly self-motivated and directed.
    Keen attention to detail. Physical Demand
 
    Rotating shifts with the requirement for off-hours availcapability
    40-hour on-site work week with on-call availcapability.
    Occasional lifting and transporting of moderately heavy objects such as servers and documentation binders.
    Possible short-term deployment to local remote sites within the Asia region for maintenance, projects and etc. Work Environment
 
practice gained working in a Call Centre / Business Process Outsourcer, or similarly high pressure and results driven environment.

 

WORK LOCATION

Address

#167 EDSA, Mandaluyong City 1554 GF, Transcom Center Building, Las Fiestas Road, Frontera Verde Compound

COMPANY SNAPSHOT

Average Processing Time

1 Day Fast

Industry

Call Center/IT-Enabled Services/BPO

Facebook Fan Page

https://www.facebook.com/TranscomAsiaPH

Company Size

More than 5000 Employees

Working Hours

Saturdays/Shift required

Dress Code

Business (e.g. Shirts)

Benefits

Medical, Miscellaneous allowance, Education support, Loans, Dental, Sports (e.g. Gym), Parking, Vision, Child Care Center

Spoken Language

English
   
   
   
   
   
   
   
   
   
   
   

COMPANY OVERVIEW

Transcom is a global customer practice specialist, providing customer care, sales, technical support and credit management services through our broad network of contact centers.
 
We are 30,000 customer practice specialists at 53 contact centers across 22 countries, delivering services in 33 languages to over 400 international brands in various industry verticals.
 
Whether onshore, offshore or near shore, we are uniquely focused on delivering outstanding customer practices, driving satisfaction, brand loyalty and additional sales while also adding insights and value to our clients’ business operations.

Transcom has been in the Philippines since 2007. we At Presenthave facilities located in Pasig, Mandaluyong, Iloilo and Bacolod.

WHY JOIN US?

Transcom is a global employer in an industry that depends on strong, resourceful, talented people. We are a results-focused company. Your progress will be determined by your talent and your contribution to the success of your team and our business.

In return for commitment, hard work, and talent, we offer competitive salaries and benefits, high-quality training and opportunities to forge a career in a progressive, client-focused business.

Our goal is that every employee becomes their own best motivator, and that management’s function in this area is to foster a culture of motivation that is effective in the long term.

Skills:

Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: National Capital Reg - EDSA / MANDALUYONG / PASIG Other
Address: National Capital Reg - EDSA / MANDALUYONG / PASIG
Company Type Employer
Post Date: 02/11/2019 / Viewed 32 times
Contact Information
Company: Transcom Worldwide (Philippines), Inc.


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