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February 17 2019     EnglishEnglish    SpanishSpanish

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Job Offer: Database Administrator (SQL) - URGENT:Transcom Worldwide (Philippines), Inc.

Job description:


    Review and provide direction on database architecture, configuration, maintenance, security and utilization of Transact SQL tools within the SQL Server environment
    Develop and implement backup and recovery policies and processes. Insure the integrity of backups and perform or supervise necessary recovery operations
    Monitor database and network performance and optimization and the diagnosis and resolution of database and network performance issues
    Develop and implement database security policies, procedures and processes
    Conducts growth analysis & capacity planning in cooperation with Development teams and Support Organization 
suitable education
    College Degree or equivalent 2-3 years practice
    MCDBA Certification is a plus
DB knowledge:
    knowledge of database design/architecture in a Microsoft SQL Server environment
    Basic database administration operations practice in a Microsoft SQL Server environment
    Knowledge of Transact SQL
    Data modeling, query design and optimization, stored procedures 
    broad MS SQL Server 2000 2005 or 2008 practice
    Strong T-SQL and DTS knowledge
    Call center and CRM technology support expertise and strong customer service practice
    Excellent verbal and written English communication expertise. Knowledge of other European languages (i.e. French, Italian, Spanish, German, etc.) is a plus 
Personal Characteristics:
    Candidates must possess excellent conceptual and analytical problem solving abilities and must be able to troubleshoot issues in remote locations where on-site technical support is minimal
    Must have good verbal and written communication expertise and be able to produce technical documentation
    Must be details oriented, able to work and act independently and able to plan and manage complex projects
    Organizational and analytical expertise
    Timetable flexibility and initiative


Average Processing Time

1 Day Fast


Call Center/IT-Enabled Services/BPO

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Company Size

More than 5000 Employees

Working Hours

Saturdays/Shift required

Dress Code

Business (e.g. Shirts)


Medical, Miscellaneous allowance, Education support, Loans, Dental, Sports (e.g. Gym), Parking, Vision, Child Care Center

Spoken Language



Transcom is a global customer practice specialist, providing customer care, sales, technical support and credit management services through our broad network of contact centers.
We are 30,000 customer practice specialists at 53 contact centers across 22 countries, delivering services in 33 languages to over 400 international brands in various industry verticals.
Whether onshore, offshore or near shore, we are uniquely focused on delivering outstanding customer practices, driving satisfaction, brand loyalty and additional sales while also adding insights and value to our clients’ business operations.

Transcom has been in the Philippines since 2007. we At Presenthave facilities located in Pasig, Mandaluyong, Iloilo and Bacolod.


Transcom is a global employer in an industry that depends on strong, resourceful, talented people. We are a results-focused company. Your progress will be determined by your talent and your contribution to the success of your team and our business.

In return for commitment, hard work, and talent, we offer competitive salaries and benefits, high-quality training and opportunities to forge a career in a progressive, client-focused business.

Our goal is that every employee becomes their own best motivator, and that management’s function in this area is to foster a culture of motivation that is effective in the long term.


Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Mandaluyong City (National Capital Reg) - EDSA Other
Address: Mandaluyong City (National Capital Reg) - EDSA
Company Type Employer
Post Date: 02/11/2019 / Viewed 32 times
Contact Information
Company: Transcom Worldwide (Philippines), Inc.

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