Offer: Customer Support Representative:
Customer Support RepresentativeVirtual Wonders Web Solutions
ID Proof: 0
Jan 12, 2017
Job OverviewAs a Customer Support Representative, you'll be committed to providing excellent customer service through phone, e-mail, and ticket. You will be responsible for handling our members questions, complaints and suggestions about the products and the services that we offer. You are also responsible for promoting, selling, and securing orders from existing or potential customers.
Here is an overview of your areas of Job responsibilities:
• Inbound and Outbound telephone work
• Sending emails to clients and potential clients
• Using our CRM to log client details for future follow up
• Educating our clients on how our products could benefit them
• Calling or emailing clients for billing related issues
• Communicating with clients on our Social media channels
• Helping clients with basic technical questions and issues
• Working with our Graphic Design team for custom design issues
• Ensuring our clients are able to access their online products
• Delivering magical service that separates us from our competition!
Grow with us here in Beautiful 100 Islands, Alaminos!