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December 16 2018     EnglishEnglish    SpanishSpanish

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Offer: Team Lead (Navigational App *Pioneer LOB):Cognizant Technology Solutions Philippines Inc.

Job description:

JOB DESCRIPTION

   » Candidate must possess at least a Bachelor's/College Degree , any field.
   » Required skill(s): Helpdesk/IT background, Technical Support, Team Management
   »practice supporting a technology/Geo OPS campaign such as: Google Maps, UBER, Bing Ads and it's equivalent would be a huge advantage
   » At least 5 year(s) of working as a Team Leader required for this position.
   » Strong analytical background and practice
   » Proven capability to balance multiple priorities
   » Highly proficient in Excel/Google Sheets
   » candidates must be willing to work in BGC,Taguig.
   » candidates must be willing to work in mid shift, graveyard shift. Holidays and weekends (if needed)
   » Preferably Team Leaders/adjunct Managerspecializing in Technical & Helpdesk Support or equivalent.
   » Full-Time position(s) available. 
Key Job responsibilities:
 
? Must provide daily, weekly, monthly and quarterly insights on performance
? Provide insights into product and process improvement
? Master client tools and systems to effectively manage queues, gauge complexity and troubleshoot with team
? Master our products to serve as floor support and subject matter expert
? Collaborate with the client's Localization and Engineers to troubleshoot campaigns and proactively identify issues
? Must be able to identify opportunities for process improvements to streamline workflows

WORK LOCATION

Address

BGC, Taguig

COMPANY SNAPSHOT

Average Processing Time

More Than 2 Weeks

Industry

Call Center/IT-Enabled Services/BPO

Facebook Fan Page

https://www.facebook.com/CognizantPH

Company Size

More than 5000 Employees

Working Hours

Shifting

Dress Code

Business (e.g. Shirts)

Benefits

Medical, Miscellaneous allowance, Dental, Group life insurance

Spoken Language

English
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COMPANY OVERVIEW

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-located, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Lgain how Cognizant helps clients lead with digital at www.cognizant.com or follow us @CognizantPH.
 
World Headquarters
500 Frank W. Burr Blvd.
Teaneck, NJ 07666
USA Phone: +1 201 801 0233
Fax: +1 201 801 0243
Toll Free: +1 888 937 3277
 
European Headquarters
1 Kingdom Street
Paddington Central
London W2 6BD
Phone: +44 (0) 20 7297 7600
Fax: +44 (0) 20 7121 0102
 
India Operations Headquarters
#5/535, Old Mahabalipuram Road
Okkiyam Pettai, Thoraipakkam
Chennai, 600 096
IndiaPhone: +91 (0) 44 4209 6000
Fax: +91 (0) 44 4209 6060
Our Philippine Global Delivery Center
 
Our Philippine Global Delivery Center
Cognizant started operations in the Philippines in December 2009, providing voice and data services for global clients in business process services, information technology infrastructure services, and application testing. Our Philippine operations focus on global clients across industries such as financial services, communications, insurance, healthcare, retail and manufacturing. Cognizant’s focus on high growth and the capability to challenge status quo earned us the "Best Company of the Year," "Best Company Providing Services for Health Information Management," and "Best C-Suite Team of the Year” in the 2018 International ICT Awards Philippines.
 
Cognizant has expanded its presence in the Philippines with eight fully operational centers in the Philippines—seven in metro Manila and one in Cebu City, making Information technology the fastest growing delivery center of Cognizant. Located in the IT-BPM services hub in the country’s key cities, Cognizant Philippines houses more than 7,000 professionals and growing.
 
With its robust delivery and technology infrastructure, Cognizant Philippines was granted ISO 9001, ISO 20000 and ISO 270001 certification. And by far, the only technology company in Philippines certified by HDI.
Cognizant invests highly on its people by providing a strong focus on learning initiatives, among them are courses on Six Sigma and Project Management. Information technology also offers function-located professional development opportunities, and access to a leadership abilities development framework.
 
As part of its corporate social responsibility program, Cognizant is running several initiatives under the banner of Outreach Philippines. The council is dedicated to promoting the cause of education for underprivileged children. Since its inception, Outreach Philippines has been a catalyst in impacting over thousands of lives by conducting classes, setting up libraries, and organizing health camps in local communities.
 
Taguig City
5th & 6th Floor 8/10 Upper McKinley Building
No.10 Upper McKinley Road McKinley Hill
Fort Bonifacio, Taguig City
 
1st, 2nd, 3rd & 4th Floor, Science Hub Tower 4
No. 110 Campus Avenue, McKinley Town Center
Fort Bonifacio, Taguig City
 
8th Floor, Science Hub Tower 2
Campus Avenue, McKinley Town Center
Fort Bonifacio, Taguig City
 
4th & 5th Floor 18/20 Upper McKinley Building
No. 20 Upper McKinley Road McKinley Hill
Fort Bonifacio, Taguig City
 
5th Floor Two West Campus Building
Mckinley West Information technology Park
South Bonifacio District, Taguig City
 
Pasig City
11th, 12th, 14th & 15th Floor Hanston Square Building
No.17 San Miguel Avenue
Ortigas Center, Pasig City
 
Muntinlupa City
11F Vector 3 Bldg.,
Northgate Cyberzone,
Alabang, Muntinlupa City
 
Cebu City
11th, 12th & 14th Floor Skyrise 4 Building
Block 2 Lot 4 Cebu Information technology Park
Lahug, Cebu City
 
Accolades
Best Company of the Year, ICT Awards 2018
Best C-Suite Team of the Year, ICT Awards 2018
Best Company Providing Services for Health Information Management, ICT Awards 2018
One of Fortune’s Most Admired Companies- 10 years in a row
Ranks #16 in Forbes Fast Tech 25
Ranks #16 in Barron’s Most Sustainable Companies
Ranks #17 in Fortune 50
Ranks #74 in Forbes’ Best Employers for Women 2018
Ranks #281 in Financial Times Global 500
Ranks #195 in Fortune 500
Ranks #573 in Forbes Global 2000
 

 

WHY JOIN US?

 
Our company’s DNA is task and team located, not geography located.
 
This structure is made possible by our global services delivery model, which enables real-time expertise sharing and interaction with colleagues around the world.
We are the only international services provider with a business model structured both vertically and horizontally. That is, vertically with skills in almost every major industry segment, as well as horizontally, across a full complement of integrated solutions and services. In fact, many of our senior people originate from the industries in which we work.
 
Our Cognizant culture is an enabling one. Information technology emphasizes empowerment of the individual to make decisions in the best interests of the client. Importantly, Information technology also compensates personal achievement and contribution, financially and through public recognition.
 
Coming on Board
When you join, you’ll be introduced to the company, its processes, tools and procedures, and you’ll be personally guided along the way. In fact, even while you’re in the process of applying, you’ll be assigned a representative to help you through the process. Besides above industry-standard income, you will also have HMO coverage* from day 1 of your job at Cognizant. The following are included in this benefit:
 
•           &nb sp; Competitive medical coverage for the employee and family (parents, spouse, or domestic partner) **
•           &nb sp; Medicine reimbursement for outpatients
•           &nb sp; Maternity assistance
•           &nb sp; Life, accidental death and dismemberment, and total permanent discapability insurance
•           &nb sp; Laboratory, diagnostic and therapeutic procedures
•           &nb sp; Annual Physical Exam (APE)
•           &nb sp; Dental
•           &nb sp; Access to major hospitals
 
*For full-time employees only.
**A maximum of (3) dependents are eligible to be enrolled within 30 days upon completing six (6) months of continuous service, or upon regularization. Number of dependents is located on your civil status.
 
Our Culture
Customer focus
Passion
Collaboration
Integrity
Transparency
Empowerment

 

Skills:

Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: National Capital Reg - BGC, Taguig Other
Address: National Capital Reg - BGC, Taguig
Company Type Employer
Post Date: 11/20/2018 / Viewed 22 times
Contact Information
Company: Cognizant Technology Solutions Philippines Inc.


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