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Offer: Offer: Customer Service Representative | Ride Hailing and Delivery Services Account | 28K mon:CONCENTRIX

Job description:

Customer Service Representative | Ride Hailing and Delivery Services Account | 28K monthly | CNXC Spark

   » Full-time
   » Quezon City
   »
   » Posted on August 23, 2022
   »
   » Apply job
Description:
WHO WE ARE
Concentrix is a multi-awarded CX (Customer practice) Solutions company that prides itself on being FANATICAL towards its clients and staff. We aim to provide exceptional service to customers and extend career success to employees. #JoinCNXC #DifferentTogether

GET TO KNOW THE DREAM JOB
A Customer Service Representative is responsible for delivering outstanding support to the clients of the biggest and most sought-after brands. 

WHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF A CUSTOMER SERVICE REPRESENTATIVE
• Answering incoming calls from customers 
• Sorting out customers' inquiries or requests
• Ensuring that customers' requests are managed in an appropriate and timely manner
• Developing, organizing, and maintaining accurate files
• Maximizing different Concentrix and client-located tools and applications for customer management and servicing 
• Delivering a high caliber of service in a friendly, confident, and informed manner

HAVE A GLIMPSE OF WHAT AWAITS YOU!
• Paid training
• Competitive earnings plus allowances
• Monthly performance incentives
• Leave Credits
• Insurance Coverage
• Day 1 HMO for CSRs with BPO practice
• Career development and advancement opportunities

What are you waiting for? #JoinCNXC now and let's be #DifferentTogether! 
Requirements:
YOU ARE A PERFECT FIT FOR THE POSITION IF YOU:
• Are a college graduate with or without BPO practice
• Have at least six (6) months BPO practice
• Have good English communication skills
• Have excellent customer service, problem-solving, and multitasking skills
• Have superb computer skills
• Are willing to work in shifting schedule

salary: ?25000 - ?30000
Address: 2nd Floor Spark Place Cubao, 10th Avenue corner P. Tuazon, Brgy. Socorro, Cubao, Quezon City

Application Process:

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Concentrix Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. It's all about tapping into sentiment and building an emotional connection that keeps customers and staff fanatical about your brand. That's where we come in-we create exceptional customer engagement, accelerate digital transformation, and deliver actionable CX insights. We help you reimagine your business-and get you there faster than you ever thought possible.

Skills:

Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Quezon City Other
Address: Quezon City
Company Type Employer
Post Date: 04/13/2024 / Viewed 129 times
Contact Information
Company: CONCENTRIX


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