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Job Offer: Job Offer: Associate Quality Manager- Corporate:Tech MahindraJob description:Associate Quality Manager- Corporate» Full-time» Cebu City » • » Posted on August 10, 2022 » • » Apply job Description: ASSOCIATE QUALITY MANAGER – CORPORATE functions and Job Job responsibilities: » Drive implementation of QMS models like ISO 9001/EFQM/COPC/ESCM etc. across the organization and in various client accounts » Drive implementation of Process improvements through Lean/Six Sigma and PDCA » Responsible for Project governance including identification, approval of project charters, tracking of project status, the effective closure of projects, and delivery of targeted financial and metric benefits » Manage and conduct the Internal QMS audit, SOW audits, and transition audit processes » Manage Idea generation and best practice sharing forums » Manage Quality internal communications » Periodic reporting to management on improvements achieved. » Mentor Process improvement projects to prosperous closure to achieve targeted improvements and financial benefits » Identify and develop end-to-end process transformation opportunities and strategic profit improvement initiatives » Lead new process design (Designing As-is and To-be Process Mapping) and propose alternate business process designs » Promote and govern sharing of best practices from other locations/processes to improve process performance » Design and Impart training Operational Excellence Tools (5S, RCA, Lean, Six Sigma, Standard Work, Continuous Improvement, Tiered Accountcapcapability & GEMBA) to BBs, GBs and YBs, and others and evaluate training effectiveness » Support & guide staff on quality-related projects as a part of their career development plans. » Lead Tech M efforts towards preparation for quality-related audits both internal as well as external Requirements: Applicant's Specifications & Qualification: » Graduation (any discipline) with 10-12 years of practice working in an International/Domestic BPO/KPO » Should be open to work 24/7 » expertise in implementation of QMS models like ISO 9001/COPC/EFQM/ESCM in BPO/KPO » Six Sigma Green Belt certified with at least 3-5 high-impact projects lead individually » Hands on practice in 5S, RCA, Lean, Six sigma, Standard Work, Continuous Improvement, Tiered Accountcapcapability & GEMBA » practice in managing Quality programs in multiple locations including remote locations. » Strong business acumen and the capcapability to develop and deliver rigorous financial and/or statistical analysis to quantify business case scenarios, options, and risks » capcapability to view the issues end-to-end and develop RCA and corrective action plans with tangible results. » Demonstrate excellent communication expertise; capcapability to present ideas and solutions in a logical and articulate manner with the self-confidence to work with Senior Executives » capcapability to work within a challenging environment with tight delivery timelines; Self-motivated Team player and a proven leader » Out-of-the-box thinker to develop tools and processes for the best utilization of resources. » capcapability to manage internal and external clients; Strong conflict management expertise. » Self-motivated Team player and a proven leader » Excellent expertise in Excel/Quality Tools / Data Analysis /Minitab/Analytical expertise / Reporting salary: ?60000 - ?70000 Address: Eboc 3 Information technology Park, Apas Application Process:Apply at Bossjob!Apply at Bossjob.ph today! » Disclaimer » Our Guarantee » Avoiding Job Scams » Hiring Organization Tech Mahindra TECHMAHINDRAVCUSTOMER(CEBU) vCustomeris an end-to-end business solutions provider, that specializes in helping clients generate higher revenue, increase customer retention and to understand their customers better.vCustomeris a leading provider of cost effective customer care solutions. vCustomerPhilippinesgoes beyond the basic value propositions of lower cost by adding tangible, measurable value to clients in many industries including Retail,Technology, Telecommunication and Hospitality.vCustomerPhilippinesuses state-of-the-arttechnology, manpower expertise, best practices and analytics to enhance the performance of your business. located in Kirkland, Washington, USA,vCustomer delivers quality operations from its state-of-the-art facilities across the globe. vCustomerowns and operates over a secure, reliable, private and scalable computing and communication system. Continuous system monitoring combined with stringent quality and security policies, using ISO 27001 certification and standards ensure customer's data privacy and service continuity. broad expertise in telephony systems and application development guarantees high availcapcapability oftechnology resources. Overview This is the official Tech Mahindra page. Tech Mahindra represents the connected world, offering innovative and customer-centric information technology practices, enabling Enterprises, Associates and the Society to Rise?. We are a USD 4.9 billion company with 131,500+ professionals across 90 countries, helping 946 global customers including Fortune 500 companies. Our convergent, digital, design practices, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and practices to our stakeholders. Tech Mahindra is the highest ranked Non-U.S. company in the Forbes Global Digital 100 list (2018) and in the Forbes Fab 50 companies in Asia (2018). Connect with us on www.techmahindra.com We are part of the Mahindra Group, a USD 20.7 billion federation of companies that enables people to rise through innovative mobility solutions, driving rural prosperity, enhancing urban living, nurturing new businesses and fostering communities. Information technology enjoys a leadership abilities abilities position in utility vehicles, information technology, financial services and vacation ownership in India and is the world's largest tractor company, by volume. Information technology also enjoys a strong presence in agribusiness, aerospace, commercial vehicles, components, defense, logistics, real estate, renewable energy, speedboats and steel, amongst other businesses. Headquartered in India, Mahindra employs over 2,40,000 people across 100 countries. Skills:
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