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Job Offer: Information technology Support Specialist:MedSpecialized Inc.Job description:IT Support Specialist» Full-time» Cebu City » • » Posted on July 12, 2022 » • » Apply job Description: MedSpecialized, Inc. is seeking an IT Support Specialist ! General Description: The Information technology Support Specialist is responsible for technical service support to internal and external clients including: fielding and resolving technical service issues with end customers, providing troubleshooting support and identifying solutions. Work Schedule and Arrangement: Night shift; Office-located Setup Office Job Job location: 8th floor Skyrise 4B Building, Information technology Park, Lahug, Cebu City, Cebu Job Job responsibilities: • Work directly with client remotely through chat or call to provide first call resolutions on the software issues they encountered • Work on assigned emails on issues received via email • Take care client calls and transfer to designated department if necessary • Escalate issues encountered if further troubleshooting is needed • Coordinate with internal teams depending on clients’ requests earnings and monetary benefits (in PHP): • Monthly earnings of 20,000 – 30,000 • New hire bonus of 5,000 Perks and other advantages: • Paid Training Period • All national Philippines and USA holidays are observed • Paid time off-public holidays, vacation, and personal time off • Robust and effective Government Benefits Administration • Lactation breaks (for breastfeeding moms) • Discounted optical services with our partner clinic • Free lunch/dinner and endlesscoffee and ice cream everyday (for on site employees) • Free Health insurance with one (1) free dependent • Free Life insurance • Free Accident insurance • Relocation allowance for new hires (from Outside Cebu) • Company-sponsored outings • Interest-located employee clubs (DOTA, Basketball, Dance, Music, Photography, Yoga) • International travel opportunities (India and US office) Our Recruitment Process: 1. Candidate Application Form 2. General Assessment 3. Initial Interview (Virtual) 4. Final Interview (Virtual) 5. Job Offer 6. Training Disclaimer for earnings ranges: earnings ranges may not be applicable to all. Depending on the level of practice, educational background and potential for growth seen during interviews, offers may go higher or lower. PRO TIP: prepare for that interview and impress the hiring managers! Requirements: Requirements: • Preferably a graduate of Information technology related courses: IT, CompSci, Computer Eng’g graduates, ECE, IE • Undergrads also accepted but must have broad IT/Technical background and practice • Knows basic hardware and software troubleshooting • Must be skillsable to Windows OS and Servers • Have idea on server remote environment and set ups • Easy going and independent, can work with lesser lesser supervision • Flexible on switching working hours • Must PREFER to work in graveyard shift • Willing to work onsite • Willing to relocate to Cebu • BPO practice is a great advantage especially if having practice working in the technical support field salary: ?20000 - ?30000 Address: 8th floor Skyrise 4B Building, Information technology Park, Lahug, Cebu City, Cebu Application Process:Apply at Bossjob!Apply at Bossjob.ph today! » Disclaimer » Our Guarantee » Avoiding Job Scams » Hiring Organization MedSpecialized Inc. MedSpecialized, Inc. is a healthcare software company that provides support to its US-located partner companies. Located at the heart of Cebu, The Philippines Office was founded in 2010. In December 2014, Intellmed was renamed MedSpecialized. The company relocated its operations on April 2015 from Fuente Osmena to a bigger office in Cebu Business Park. MedSpecialized has been a long-time partner of Meditab Software Inc. and its group of companies in providing intelligent, integrated, and intuitive software solutions that automate and improve the process of healthcare delivery. The Meditab group of companies were founded by practicing pharmacists and physicians and have been in business since 1998. The company takes pride in providing comprehensive, user-friendly, and affordable solutions for the unique needs of medical practices in the United States. Skills:
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