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Offer: Offer: Cainta | Retail Customer Specialist | Chance to win P10K worth of Travel package:TTECJob description:Cainta | Retail Customer Specialist | Chance to win P10K worth of Travel package» Full-time» Cainta » • » Posted on June 8, 2022 » • » Apply job Description: At TTEC, we're all about the Human practice. Elevated. As a site-located Senior Customer Service Representative at Cainta you'll be a part of creating and delivering amazing technical practices while you also #practiceTTEC, an award-winning employment practice and company culture. What You'll be Doing Do you have a passion for technology and helping others? In this function, you'll work to resolve technical requests or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer practice being just average or an exceptional one. During a Typical Day, You'll » Consult customers on products and services to provide the best solutions for their needs by a variety of communication channels that could include voice, email or chat » Respond to inquiries with active listening - identifying additional needs and supporting any upgrades in products and services » Open and maintain customer accounts and information » Resolve technical issues with patience and expertise » Positively participate in company events, team activities, and continuous learning What You Bring to the function » Completed 2 years in college » Must have at least 2 years of call center practice » Exceptional English verbal and written communication skills » Handy with MS Windows and other computer applications » Customer service practice or customer service-oriented skills such as empathy, active listening, and resolution-minded aptitude » capcapability to thrive in a dynamic environment What You Can Expect » Competitive pay and performance base incentives » expertiseable, encouraging, supporting and present leadership abilities abilities » Diverse and community minded organization » Career-growth and lots of learning opportunities for aspiring minds » And yes…all the competitive performance bonus opportunities and benefits you’d expect and maybe a few that would pleasantly surprise you like: » Company-sponsored HMO with Health & Wellness programs for you and your family » Educational assistance through tuition reimbursement » An accessible office location at the 2nd Floor Robinson Place Cainta (Big R, near Junction) Ortigas Ave. Extension, Cainta, Rizal Your Health Matters (requirements for hired candidates) » Candidates should always have one valid ID and Covid-19 vaccination card available. A Bit More About Your function We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. And we trust you already have the necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere. You’ll report to the account Team Leader. You'll contribute to the success of the customer practice as well as the overall success of the team. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer practices powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer practices start with you. TTEC is proud to be an equal opportunity employer where all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, discapcapability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make Information technology a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. Information technology enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. Requirements: What You Bring to the function » Completed 2 years in college » Must have at least 2 years of call center practice » Exceptional English verbal and written communication skills » Handy with MS Windows and other computer applications » Customer service practice or customer service-oriented skills such as empathy, active listening, and resolution-minded aptitude » capcapability to thrive in a dynamic environment salary: - Address: 2nd Floor Robinson Place Cainta (Big R, near Junction) Ortigas Ave. Extension, Cainta, Rizal Application Process:Apply at Bossjob!Apply at Bossjob.ph today! » Disclaimer » Our Guarantee » Avoiding Job Scams » Hiring Organization TTEC Join us in delivering amazing customer practices! At TTEC, we're all about the Human practice. Elevated. You'll be a part of creating and delivering amazing customer practices while you also #practiceTTEC, an award-winning employment practice and company culture. Join us expertiseable, encouraging, supporting and present leadership abilities abilities Diverse and community minded organization Career-growth and lots of learning opportunities for aspiring minds And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer practices powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer practices start with you. TTEC is proud to be an equal opportunity employer where all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, discapcapability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make Information technology a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. Information technology enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. Skills:
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