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Offer: Job Offer: 25K Sign on Bonus – Customer Service Specialist – Top US Acct – :TTECJob description:25K Sign on Bonus – Customer Service Specialist – Top US Acct – Nova Site» Full-time» Quezon City » • » Posted on June 8, 2022 » • » Apply job Description: At TTEC, we're all about the Human practice. Elevated. As a Senior Customer Service Representative in Novaliches , you'll be a part of creating and delivering amazing customer practices while you also #practiceTTEC, an award-winning employment practice and company culture. What You'll be Doing Do you have a passion for helping others and giving them peace of mind? In this function, you'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customers practice being just average or an exceptional one. Your practice in the industry is valued here. During a Typical Day, You'll » Answer incoming communications from customers » Conduct research to provide answers for customers to resolve their issues What You Bring to the function » One (1) or more years of customer service practice plus some post-secondary education » Comfortable with decision making by assessing the situation, researching potential solutions, and making recommendations » A solution-oriented mindset to ensure happy customers » You lead by example and work with your team to contribute to the overall success of your client program What You Can Expect » Flexible work arrangement where you can work at our accessible office location at the Level 1 Robinsons Place Novaliches, 1199 Quirino Highway, Barangay Pasong Putik, Novaliches, Quezon City OR work in the house after training » A Kincentric Best Employer of the Philippines (awarded 3 years in a row) and where employees work with us an average of 4x longer than others in the industry. » A diverse, inclusive and community minded organization where your differences are truly valued » Build leadership abilities abilities Development program and see for yourself why 70% of our leadership abilities abilities functions are filled from within » And yes…all the competitive performance bonus opportunities and benefits you’d expect and maybe a few that would pleasantly surprise you like: » P25K* signing bonus plus a P5K* new hire Day 1 Incentives (terms and conditions apply) » Company-sponsored HMO with Health & Wellness programs for you and your family » Educational assistance through tuition reimbursement A Bit More About Your function We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. And we trust you already have the necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere. You’ll report to the account Team Leader. You'll contribute to the success of the customer practice as well as the overall success of the team. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer practices powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer practices start with you. TTEC is proud to be an equal opportunity employer where all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, discapcapability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make Information technology a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. Information technology enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. Requirements: What You Bring to the function » One (1) or more years of customer service practice plus some post-secondary education » Comfortable with decision making by assessing the situation, researching potential solutions, and making recommendations » A solution-oriented mindset to ensure happy customers » You lead by example and work with your team to contribute to the overall success of your client program salary: - Address: Level 1 Robinsons Place Novaliches , 1199 Quirino Highway, Barangay Pasong Putik, Novaliches, Quezon City Application Process:Apply at Bossjob!Apply at Bossjob.ph today! » Disclaimer » Our Guarantee » Avoiding Job Scams » Hiring Organization TTEC Join us in delivering amazing customer practices! At TTEC, we're all about the Human practice. Elevated. You'll be a part of creating and delivering amazing customer practices while you also #practiceTTEC, an award-winning employment practice and company culture. Join us skillsable, encouraging, supporting and present leadership abilities abilities Diverse and community minded organization Career-growth and lots of learning opportunities for aspiring minds And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer practices powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer practices start with you. TTEC is proud to be an equal opportunity employer where all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, discapcapability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make Information technology a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. Information technology enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. Skills:
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