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Offer: Offer: Workforce Management Associate | Accenture Cebu (EL 1693):Accenture

Job description:

Workforce Management Associate | Accenture Cebu (EL 1693)

   » Full-time
   » Cebu City
   »
   » Posted on May 11, 2022
   »
   » Apply job
Description:
Are you ready to accent on the future? Apply now and be part of Accenture's growing organization of empowered people!
 

Accenture in the Philippines is currently looking for  Workforce / Real Time Analysts  who will be responsible in performing the following day-to-day tasks:
 
   » You will be responsible in real-time adherence and queue management for business operations and monitoring and managing site activities to support client/account service level agreements.
   » You will ensure that scheduled team logins/ logout on time, and managing, controlling, and reporting non-adherence to schedules.
   » You will be managing required real-time reporting requirement deliverables via service menus and ad-hoc requirements.
   » You will be the point of contact for processing and identifying schedule exceptions (e.g. trainings, coaching) including minimum length, approval, data entry responsibilities, and tracking.
Requirements:
What are we looking for?
   » Open to college graduates, college undergraduates and associate degree graduates with related work practice
   » Must have at least 1 year of work practice in Workforce Management / Real Time Analyst in a BPO industry
   » Amenable to work in Cebu City
   » Willing to go back on-site once recalled
 
 
Good to have Special Special Skills:
 
   » practice in using Real Time Management systems (e.g. Avaya, CUIC, Genesys, In Contact)
   » Familiarity with DANER approach in monitoring real time activities

salary: -
Address: 16/F Ebloc2, W Geonzon St., Cebu I.T. Park, Lahug, Cebu City, Cebu

Application Process:

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Accenture Overview Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched practice and specialized skills across more than 40 industries and all business functions-underpinned by the world's largest delivery network-Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 450,000 people serving clients in over 120 countries, Accenture drives innovation to improve the way the world works and lives. At Accenture, we work with some of the biggest companies in the Philippines and around the world.We solve our clients' toughest challenges by providing unmatched services in strategy, consulting, digital, technology and operations.Today, more than ever, we are adopting innovation to deliver transformational results for a demanding new digital world.How do we do it? We apply the new every day, through new thinking, technology, innovation and delivery platforms that revolutionize our clients' businesses.We invest in the future by empowering our people to lead in the new through next horizon business and leadership abilities abilities skills.With our 49,000-strong community in the Philippines and as one of the biggest and most diversified IT-BPM company in the country today, Accenture works to make a difference in the way the world works and lives. Welcome to Accenture in the Philippines Discover how we embrace innovation to drive new value for your organization. Explore new insights. See tangible results. Leading the epic disruption By combining more than 30 years of industry and technical practice with disruptive technologies and our people's deep skills, Accenture in the Philippines is able to help organizations outperform the competition and unlock epic growth. Through ourAdvanced Technology CentersandIntelligent Operations Centers, we bring the perfect mix of technology and business process skills, industry skills and partnerships to help our clients solve the most complex challenges. Who we are Our 50,000+ people across key cities in Manila, Cebu and Ilocos are what sets up apart in the marketplace. We are a collective of talent and people innovating together to make a difference for our clients and our communities. Best employer of the year Three-time awardee at the International ICT Awards - Philippines in 2019, 2017 & 2018. Leader in gender equality practices First company in the Philippines to receive Level 2 Certification by EDGE, a leading global certification for gender equality. Environmental performance award Recognized by the Philippine Economic Zone Authority (PEZA) for our environment and sustaincapcapability practices. Career Centers Manila 4F Gateway Tower 2, General Malvar Street, Cubao, Quezon City Monday - Friday | 9AM-7PM 3F Forum Robinsons Mall, Pioneer Street corner EDSA, Mandaluyong City Monday - Friday | 8AM-7PM GF Plaza B Building, Northgate Ave North Cyberzone, Filinvest Alabang, Muntinlupa Monday - Friday | 9AM-5PM Ilocos Valdez Building A, Venvi Information technology Hub, Barangay 1 San Nicolas, Ilocos Norte Monday - Friday | 9AM-6PM Cebu 16F Ebloc2, Geonzon Street, Cebu Information technology Park, Cebu City | 9AM-4PM Monday - Friday | 9AM-4PM Robinsons Cybergate, 5F Don Gil Garcia Street, Capitol Site, Robinsons Cybergate Mall, Cebu City Monday - Friday | 9AM-4PM Stay Connected Facebook.com/accenturejobsph Twitter.com/accenturejobsph Youtube.com/accenturejobsph LinkedIn: Accenture Careers in the Philippines group Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, discapcapability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law. If you would like to be considered for employment opportunities with Accenture and need special assistance due to a discapcapability or accommodation for a discapcapability, please call us at 0917.545.9341 or send us an email at *protected email*. Be You, Lead the New. Build a career that engages your whole self to become the best you. At Accenture, you'll have the opportunity to explore your passions to deal with challenges that are significant to you. Future proof your career as you continuously lgain and grow. New labs, innovations centers, liquid studios and learning facilities allow us to collaborate like never before. You'll work with supportive colleagues, get access to training opportunities so you can perform at your best and have the freedom to drive your career in the direction that you want. By joining Accenture, you'll also get the chance to apply the new every day - new thinking, new technology, innovation and delivery platforms to revolutionize the way the world works and lives. Whatever career path you choose, you'll be in the position to experiment, innovate and deliver breakthrough solutions that make a difference in people's lives. Help us show the world what's possible! Join us today. What else makes us a great employer? In fiscal 2016, we invested US$941M in learning and development for our people. We strive to build a diverse and inclusive workplace where everyone feels a sense of belonging. We have more than 150,000 women globally, and we target to grow our percentage of women by 50 percent in 2025. We value the contribution of our working mothers, providing them an array of benefits including 120 days of maternity leave. With our corporate citizenship initiatives, you'll have the opportunity to support significant causes and make a bigger impact. In fiscal 2016, our people contributed more than 700,000 hours to volunteering activities, from teaching young students how to code to helping nonprofits build houses for the poor.

Skills:

Job Category: Other [ View All Other Jobs ]
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Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Cebu City Other
Address: Cebu City
Company Type Employer
Post Date: 03/19/2024 / Viewed 120 times
Contact Information
Company: Accenture


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