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Job Offer: Job Opportunity: Customer Service Representative – San Mateo:Quantrics Enterprises, Inc.Job description:Customer Service Representative – San Mateo» Full-time» Homelocated » • » Posted on February 15, 2022 » • »Save Job favorite_border Description: You will: » Provide outstanding customer service and support by resolving telephone inquiries from customers » Enhance customer relationships and contribute to building customer loyalty through the delivery of accurate and timely information » Responsible for navigating computer systems to track calls, gather information and effectively resolving the issues or queries which caused the customer to contact us » Account review prior to making outbound calls to fully understand the customer's situation and gather data and document proper systems per customer requirements » Responsible for basic customer and team communication via e-mail, memos, voicemails, etc » Responsible for best-demonstrated practices for productivity enhancements » Other tasks as assigned Call Center Agent Perks: » Competitive earnings and benefits package » Performance located incentives and contests » HMO coverage (medical & dental benefits) » Paid vacation and sick leaves » Education Assistance » Day 1 Life Insurance » Abundant Growth and Development Opportunities » Perks (subsidized meals) » Personal Empowerment, Career Development and Global Exposure Requirements: What we're looking for: » Outstanding spoken English skills are a critical requirement of the function » capcapability to work in a fast paced atmosphere, highly organized and detailed with the capcapability to keep composure when handling many tasks at once » Consistently demonstrates the capcapability to meet or exceed individual goals and objectives » Fresh graduates are welcome to apply! » General PC skills » Flexibility to work overtime located on the business need of the department » Candidate must possess at least a High School Diploma, any field Willing to work at Taytay, Rizal salary: - Address: Gen. A, SM City, Gen. Luna Ave, San Mateo, 1850 Rizal Application Process:Apply at Bossjob!Apply at Bossjob.ph today! » Disclaimer » Our Guarantee » Avoiding Job Scams » Hiring Organization Quantrics Enterprises, Inc. Quantrics (Quantrics Enterprises Inc.) is a wholly owned subsidiary of Canada's leading telecommunications company, providing in-house captive call center and shared service support for our parent and the rest of its subsidiary companies. As a ?People Powered? organization, our mission is to provide best-in-world service as we leverage our best-in-world talent. Quantrics is a recognized player in the offshore business process outsourcing (BPO) contact center space, after being established in Canada in January 2016 and recently opening our doors in the Philippines in August 2016. --- Our Story Established in Canada in January 2016 and opening doors in Taytay, Rizal as a captive offshore business process outsourcing (BPO) contact center in August 2016, Quantrics expanded our business model to include Information technology development and shared services in 2017. Quantrics has quickly established itself as an employer of choice in the Philippines, and celebrated the opening of a second location in Naga in January 2018. We are defined by the PASSION of our team members and their belief in our company's vast potential. We are committed to finding and developing the next generation of leaders - creating a best-in-class career and development opportunities for our employees. At Quantrics, we know that our most important asset is our PEOPLE. Alongside providing the best service globally to our Canadian parent company, we also deeply focus on promoting a culture of CONSTANT TEAM MEMBER GROWTH, creating a sense of FAMILY and WORKING TOGETHER to improve our lives and the lives of those in our local communities. We offer not only a STELLAR WORK ENVIRONMENT*, but also GREAT BENEFITS and very COMPETITIVE COMPENSATION PACKAGE which are rooted in a pay for performance philosophy where we compensate the exceptional work of team members. We make employee advancement and overall well-being a priority because we know how valuable our employees really are. If you are PASSIONATE, DRIVEN, and you find yourself constantly seeking INTERESTING WORK, NEW CHALLENGES, and CONTINUOUS LEARNING OPPORTUNITIES, then we want YOU to join our growing family! Build your career together with us! Skills:
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