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We are in need of Technical Support Specialists! gain up to 29K in Eastwood QC:CONCENTRIX

Job description:

We are in need of Technical Support Specialists! gain up to 29K in Eastwood QC

   » Full-time
   » Quezon City
   »
   » Posted on September 15, 2020
   »
   »Save Job favorite_border
Description:
As a Technical Support Specialist, you will deliver support to the customers and clients of one of the biggest global consumer electronic brands.

You will also be responsible for;
·        Answering incoming calls from customers
·        Resolving customer inquiries/requests
·        Developing and maintaining accurate files
·        Ensuring customer requests are handled in an appropriate and timely manner
·        Utilize various Concentrix and client-located tools and applications for customer management and servicing
·        Provide cutting-edge service in a friendly, confident and expertiseable manner
Requirements:
Basic Appropriate qualifications:
·        At least high school graduate
·        practice of at least six months in the BPO industry are preferred
·        Excellent English communication expertise
·        Working expertise on computers
·        Good customer service, multi-tasking and problem-solving expertise
·        Willing to work in shifting schedule
Enjoy these awesome benefits when you join us as a Technical Support Specialist :
•      Paid training
•      Benefits after 6 months
•      Vacation entitlement upon hire
•      Career pathing and advancement opportunities
•      Competitive income
•      Monthly performance incentives

income: ?20000 - ?30000
Address: Mezzanine Floor, MDC 100 Building, Eastwood City

Application Process:

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Concentrix AboutConcentrix is the second largest provider of customer engagement services in the world, rich in diversity and talent. #LifeAtConcentrixCompany OverviewConcentrix, a wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a leading business services company. SYNNEX Corporation is a Fortune 500 Company with headquarters in Fremont, California.We focus on customer engagement and improving business results for over 450 global clients across many continents. Our 100,000+ staff deliver technology-infused, omni-channel customer practice management, marketing optimization, digital, consulting, analytics and back office solutions in 40+ languages from 125+ delivery centers. We serve automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; and energy and public sector clients.In the Philippines, we have delivery centers spread across Quezon City, Pasig City, Bicol, Cebu, Cagayan de Oro, and Davao.Concentrix has won the following awards:International Association of Outsourcing Professionals Top 100Gartner ?Cool Vendor?Contact Centre Management Association AwardsProfessional Planning Innovation AwardInstitute of leadership abilities and ManagementCCA Global Excellence AwardICMI Customer Service and Call Center

Skills:

Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Quezon City Other
Address: Quezon City
Company Type Employer
Post Date: 09/16/2020 / Viewed 16 times
Contact Information
Company: CONCENTRIX


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