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We are in need of Technical Support Specialists! gain up to 29K in Eastwood QC:CONCENTRIX

Job description:

We are in need of Technical Support Specialists! gain up to 29K in Eastwood QC

   » Full-time
   » Quezon City
   » Posted on September 15, 2020
   »Save Job favorite_border
As a Technical Support Specialist, you will deliver support to the customers and clients of one of the biggest global consumer electronic brands.

You will also be responsible for;
·        Answering incoming calls from customers
·        Resolving customer inquiries/requests
·        Developing and maintaining accurate files
·        Ensuring customer requests are handled in an appropriate and timely manner
·        Utilize various Concentrix and client-located tools and applications for customer management and servicing
·        Provide cutting-edge service in a friendly, confident and expertiseable manner
Basic Appropriate qualifications:
·        At least high school graduate
·        practice of at least six months in the BPO industry are preferred
·        Excellent English communication expertise
·        Working expertise on computers
·        Good customer service, multi-tasking and problem-solving expertise
·        Willing to work in shifting schedule
Enjoy these awesome benefits when you join us as a Technical Support Specialist :
•      Paid training
•      Benefits after 6 months
•      Vacation entitlement upon hire
•      Career pathing and advancement opportunities
•      Competitive income
•      Monthly performance incentives

income: ?20000 - ?30000
Address: Mezzanine Floor, MDC 100 Building, Eastwood City

Application Process:

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Concentrix AboutConcentrix is the second largest provider of customer engagement services in the world, rich in diversity and talent. #LifeAtConcentrixCompany OverviewConcentrix, a wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a leading business services company. SYNNEX Corporation is a Fortune 500 Company with headquarters in Fremont, California.We focus on customer engagement and improving business results for over 450 global clients across many continents. Our 100,000+ staff deliver technology-infused, omni-channel customer practice management, marketing optimization, digital, consulting, analytics and back office solutions in 40+ languages from 125+ delivery centers. We serve automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; and energy and public sector clients.In the Philippines, we have delivery centers spread across Quezon City, Pasig City, Bicol, Cebu, Cagayan de Oro, and Davao.Concentrix has won the following awards:International Association of Outsourcing Professionals Top 100Gartner ?Cool Vendor?Contact Centre Management Association AwardsProfessional Planning Innovation AwardInstitute of leadership abilities and ManagementCCA Global Excellence AwardICMI Customer Service and Call Center


Job Category: Other [ View All Other Jobs ]
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Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Quezon City Other
Address: Quezon City
Company Type Employer
Post Date: 09/16/2020 / Viewed 16 times
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