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Job Opportunity: NO EXP NEEDED - CALL CENTER / CUSTOMER SERVICE JOBS | ENTRY LEVEL:Alphalink Global Solutions

Job description:

NO EXP NEEDED - CALL CENTER / CUSTOMER SERVICE JOBS | ENTRY LEVEL

Alphalink Global Solutions Metro Manila
Full time
   » Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , any field.
   » candidates must be willing to work in MAKATI,PASAY,TAGUIG,QUEZON CITY,ORTIGAS,FAIRVIEW.
   » No work practice required.
   » 160 Full-Time position(s) available.
Job Description of a CUSTOMER SERVICE REPRESENTATIVE:
? Resolve customer complaints via phone, email, mail, or social media.
? Use telephones to reach out to customers and verify account information.
? Assist with placement of orders, refunds, or exchanges.
? Advise on company information.

? Take payment information and other pertinent information such as addresses and phone numbers.
? Place or cancel orders.
? Answer questions about warranties or terms of sale.
? Act as the company gatekeeper.
? Suggest solutions when a product malfunctions.
? Handle product recalls.
? Attempt to persuade customer to reconsider cancellation.
? Inform customer of deals and promotions.
? Sell products and services.
? Read from scripts.
? Handle changes in policies or renewals. IMPORTANT: ALL POSITION IS FOR BPO/CALL CENTER COMPANY, JOB function WILL DEPEND ON THE ACCOUNT.

Worksvianet Philippines - 4 days ago

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Skills:

Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Metro Manila
Company Type Employer
Post Date: 07/01/2020 / Viewed 423 times
Contact Information
Company: Alphalink Global Solutions


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