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June 05 2020     EnglishEnglish    SpanishSpanish

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Offer: Blended Non-Voice Customer Service Representative - Mandaluyong:Teletech Customer Care Management Philippines Inc.

Job description:

Blended Non-Voice Customer Service Representative - Mandaluyong

Teletech Customer Care Management Philippines Inc. Manila, Metro Manila
Full time
We're hiring and are looking to connect with you to help us deliver exceptional customer service practices as a Customer Service Representative with TeleTech in Mandaluyong City. Accepting digital applications for your protection and the protection of our employees: Apply online or text ?TTEC' to + to connect with us. Now, more than ever, how we connect is everything.
Our purpose is to deliver humanity to business - and it's more significant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TeleTech team members we lift each other up, deliver smiles, and support our communities.
Join us in our commitment to deliver amazing practices. As a TeleTech Customer practice Champion, You'll Enjoy:
   » Fun, talented and witty teammates
   » Knowledgeable, encouraging, and present leadership abilities
   » Family-friendly environment
   » Free-spirited, theme-located employee events
   » Diverse and community-minded organization
   » Career-growth and lots of learning opportunities for aspiring minds
   » And yes?all the competitive pay, bonuses and benefits you'd expect and maybe a few you didn't

What You'll be DoingDo you have a passion for helping others? You could be the difference between a customer practice being just average or an exceptional one.
We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.
On a typical day, you'll
   » Consult with customers on products and services to provide the best solutions for their need via a variety of communication channels that could include voice, email or chat
   » Open and maintain customer accounts and information
   » Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
   » Resolve customer technical issues with patience and knowledge
   » Identify additional needs customers may have and help them to upgrade products or services
   » Positively participate in company events, in team activities, and continuous learning

Why You? What You BringConnections are everything here at TeleTech. That means we connect with our customers, our teammates and most importantly with you. And the capability to connect yourself is what you bring to the table? along with the following
   » Exceptional conversational English verbal and written communication expertise
   » capability to thrive in a dynamic environment
   » Customer service practice or customer service oriented expertise such as empathy, active listening, and resolution-minded aptitude
   » Handy with MS Windows and other computer applications

About TeleTechWe help global brands provide a great practice to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer practices that are simple, inspired, and more human deliver lasting value for everyone. Your function brings that principle to life.
Career Changers Welcome HereTime to change your career? Whether you've spent your career on the admin side in receptionist, administrative adjunct, sales or support functions or you've grown in industries such as retail, restaurant, hospitality, travel, insurance or financial services, we believe you have the customer focused expertise Information technology takes to join our global associates team. For more information about TeleTech, visit or search #practiceTeleTech all over social media to engage in the global conversation.

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Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Metro Manila
Company Type Employer
Post Date: 05/23/2020 / Viewed 14 times
Contact Information
Company: Teletech Customer Care Management Philippines Inc.

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