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Offer: Problem Analyst:M2MJ Human Resources Consulting

Job description:

Problem Analyst

M2MJ Human Resources Consulting Taguig, Metro Manila
Full time
Job Description
   » To compile incident reports, including channelling requests for help to appropriate functions for resolution, monitoring resolution activity, and keeping clients appraised of progress towards service restoration. Undertake impact analysis and also post incident review.
   » Carry problem analysis by collaborating with staff across the departmentJob Qualification
   » Must have at least 3 years of significant Delivery / Quality Assurance practice
   » Must have practice in Information technology Service Management environment
   » With strong practice in Root Cause Analysis and Trend Analysis
   » With very good knowledge and consciousness of the ITIL Problem Management process and procedures
   » With strong documentation and technical writing expertise
   » Assertive and with strong stakeholder management and communication expertise
Jora Philippines - about 20 hours ago

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Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Metro Manila
Company Type Employer
Post Date: 05/23/2020 / Viewed 60 times
Contact Information
Company: M2MJ Human Resources Consulting


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