MENU
   
Welcome!! Register or Login
December 09 2018     EnglishEnglish    SpanishSpanish

    Job details

Job Opportunity: Virtual Concierge/Customer support for boutique hotels:

Job description:

Virtual Concierge/Customer support for boutique hotels

STAYD Inc.

Full Time

$70 USD per week

ID Proof: 50

Nov 14, 2018

 

Job Overview

JOB OVERVIEW
Opportunity to be part of a fast growing company that operates small hotels. We are seeking to hire a well-spoken person to communicate with our guests over SMS, email, messaging, and on the phone. Plenty of room to advance and grow within the company.

Responsibilities include:
-Answering guest questions on any of the mediums mentioned above
-Walking guests through check-in procedures
-Screening reservations located on our criteria
-Responding to guest complaints and finding the appropriate solutions
-5 hours of admin work per week during scheduled shifts

Required expertise:
-Strong English expertise- both verbal and written
-knowledge of messaging platforms and VOIP- these will be provided
-Polite and confident with a great deal of patience
-Problem-solving attitude

Hours and compensation: $70 USD for full time (40 hours)- You may work on other work during your shift as long as you answer all our messages within 5 minutes and complete the 5 hours of admin work each week.

Technical Requirements:
-High-quality microphone to make VOIP calls- software will be provided
-Fast and reliable Internet access

All candidates must complete the following screening questions. Applications without these questions will not be considered:

1. Follow the instructions in the "STAYD Hiring Verbal Test Instructions" at this link- http://bit.ly/staydhiring Submit the link to you recording as the answer to this question.
2. Complete an online speed test at http://www.speedtest.net/. Please list your your results in this format: "Download speed = ___ mbps, Upload speed = ___ mbps"
3. Pretend that a customer named Mike sends you an SMS that says, "Do you have a pizza place you recommend in Jersey City, NJ (United States)"• Search online for an answer and type your response to the customer below, which would be sent by SMS.

expertise required:

• Office & Admin (Virtual adjunct)
- Admin adjunct

• English
- Speaking
- Writing

• Customer Service & Admin Support
- Content Moderation
- Customer Support
- Email Support
- Phone Support
expertise required:
• Office & Admin (Virtual adjunct)
   - Admin adjunct
• English
   - Speaking
   - Writing
• Customer Service & Admin Support
   - Content Moderation
   - Customer Support
   - Email Support
   - Phone Support

 

Skills:

Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Other
Company Type Employer
Post Date: 11/15/2018 / Viewed 26 times
Contact Information
Company:


Apply Online