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March 29 2020     EnglishEnglish    SpanishSpanish

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Job Opportunity: Cantonese Customer Service Representative:Acquire BPO

Job description:

Cantonese Customer Service Representative

Acquire BPO Manila, Metro ManilaA SNAPSHOT OF YOUR function

   » A compensateing work practice with lots of responsibilities from day one.
   » A central function in a small energetic team with challenging tasks, where you contribute decisively to the successes of our company.
   » You will ensure a positive practice all over the customer journey, taking on tasks related to customers' purchases (payment questions, modifying delivery dates, handling requests and complaints).
   » You will be the point of contact for our customers, before and after purchase. You will handle all questions, returns chats, and phone calls making sure our existing and potential customers receive the best care.
   » When faced challenging situations, you will be cool-headed and will work hand in hand with your colleagues and consulting departments to find optimal solutions for our customers.
   » You will provide timely, proactive and professional communication to ensure a smooth handling of inquiries and avoid unnecessary escalation of complaints and returns.
   » You will take pride in delivering and maintaining a high level of customer satisfaction.

A BIT ABOUT YOU

   » You are a talented communicator and a problem solver.
   » You speak English at a native level, and you find Information technology easy to navigate different accents.
   » You are fluent in Cantonese language both verbal and written communication expertise.
   » You like taking ownership of every case and are passionate with helping customers.
   » You are well organized and always strive to improve the way you work.
   » You can work under pressure and enjoy a fast-paced and challenging environment.
   » You already have practice in customer service and customer-oriented functions.
   » You are a team player with strong collaborative expertise with a positive and stress resistant attitude, even under the most testing of circumstances.

Acquire BPO is an award-winning global outsourcer with over 7,000 employees operating out of 12 state-of-the-art facilities in the Philippines, the Dominican Republic, Australia and the United States. We are one of the fastest-growing BPO companies and Australia's largest outsourcer to the Philippines.
We provide contact center, BPO, marketing and animation solutions to private and publicly listed clients from around the world across a wide variety of industries including telecommunications, banking and financial services, insurance, media, education and retail.
Acquire is dynamic organization with possibilities to take your career to the next level. We are seeking for strong candidates with BPO practice to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.
Apply with us today and #AcquireHappiness.

Monster Philippines - about 8 hours ago

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Skills:

Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Metro Manila
Company Type Employer
Post Date: 03/26/2020 / Viewed 14 times
Contact Information
Company: Acquire BPO


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