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Job Offer: Debt Recovery Analyst II:RELX Group

Job description:

Debt Recovery Analyst II

Relx Group Manila, Metro Manila
Full time
Job Summary:
Own the debtors ledger for their portfolio within the region. Direct contact with customers via Phone, Email, Letter etc., communication means in regarding overdue invoices and make full use Oracle Advance Collections e-dunning to maximize effective debt collections.
   » Communicate all disputes raised by the customer to the appropriate departments and ensure that a timely resolution is found.
   » Drive profitcapability by maintaining and enhancing Elsevier's historical write off level of 0.1%. Support RH in ensuring that the GCP is adhered to.
   » Ensure the standard payment terms detailed in the GCP are in line with the business model and appropriately reflects the risk represented by individual Countries/Regions.
   » Remain aware of any changes to the Country Risk profile and what effect this may have on the business and make sure that the departments are communicating these changes to the business on a timely basis.
   » Deliver against KPIs on overdue invoices, collection, cash conversion and cash applications, reconciliations and bad debt targets.
   » Provide a real focus in ensuring that the debtors ledger is appropriately maintained - credits are applied, reconciliations are up to date and that write-offs (escheatment where applicable) are part of the monthly cycle of activities.
   » Support implementation of CR&R customer strategy in the region - customized collection strategies for Elsevier customers to encourage revenue growth.
   » Drive results of internal and externally raised issues and disputes relating to the region through KPI and resolution located methodology.
   » Actively engage and partner with Sales, Customer/Account Support to drive performance within the region, and align on common objectives and targets.
   » Check Orders On Credit Hold reports on a everyday basis for your region and/or product line.
   » Initiate action towards customer and/or salesperson in the event that the order will be held.
   » Work closely with Account Support, Customer Service to ensure that improvement made (either driven by CS or CR&R) are optimum for Elsevier as a whole.
   » Maintain internal and external network in the Credit Analysts community via Credit Associations, contract negotiations (eg: with S&P) etc.
Elsevier is an equal opportunity employer: qualified candidates are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, discapability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a discapability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should Contact Us by 1.877.734.1938 or **************@relx.com.
Elsevier is a global information analytics business that helps institutions and professionals progress science, advance healthcare and improve performance for the benefit of humanity. We help researchers make new discoveries, collaborate with their colleagues, and give them the expertise they need to find funding. We help governments and universities evaluate and improve their research strategies. We help doctors save lives, providing insight for physicians to find the right clinical answers, and we support nurses and other healthcare professionals all over their careers.Elsevier provides digital solutions and tools in the areas of strategic research management, R&D performance, clinical decision support, and professional education; including ScienceDirect, Scopus, SciVal, ClinicalKey and Sherpath. Elsevier publishes over 2,500 digitized journals, including The Lancetand Cell, more than 35,000 e-book titles and many iconic reference works, including Gray?s Anatomy. Elsevier is part of RELX Group, a global provider of information and analytics for professionals and business customers across industries. Elsevier employs over 7,000 people in more than 70 offices worldwide. We are an employer of choice, attracting and developing talented and creative people who thrive in a challenging and fast-paced environment. We offer an excellent compensation and benefits package as well as a real opportunity for career growth in a growing organization.
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Job Category: Other [ View All Other Jobs ]
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Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Metro Manila
Company Type Employer
Post Date: 03/26/2020 / Viewed 43 times
Contact Information
Company: RELX Group


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