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April 04 2020     EnglishEnglish    SpanishSpanish

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Offer: Customer Representative - Local Account - Semi Back Office:at Transec Bpo Solutions, Inc. in Metro Manila

Job description:

Customer Representative - Local Account - Semi Back Office

at Transec Bpo Solutions, Inc. in Metro Manila Manila, Metro Manila
? Represent one of the top leading brands in PH
? Day shift & local account
? Fixed work schedule
? Great working environment with tight-knit team
? Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow ups, etc.
? Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
? Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
? Coordinate with several branches and departments to resolve customer concerns and/or requests.
? Ensure pending concerns are attended to in a timely manner.
? Must have undergone at least 2nd year of college level.
? Must have at least 6 months practice in customer service.
? Basic expertise in using Microsoft Word and Excel.
? Good communication expertise, both written and oral for both English and Filipino. - about 9 hours ago

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Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Metro Manila
Company Type Employer
Post Date: 03/26/2020 / Viewed 44 times
Contact Information
Company: at Transec Bpo Solutions, Inc. in Metro Manila

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