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April 01 2020     EnglishEnglish    SpanishSpanish

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Job Opportunity: Customer Service Representative:DELIRUSH.PH CORP.

Job description:

Customer Service Representative

DELIRUSH.PH CORP. Las Piñas, Metro Manila
Full time
Listing description
   » Serves customers by providing product and service information and resolving product and service problems.
   » Generate customer loyalty by answering product and service questions and suggesting information about other products and services.
   » Maintains customer records by updating account information.
   » Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to deal with the problem, expediting correction or adjustment, and following up to ensure resolution.
   » Recommends potential operations process update to management by collecting customer information and analyzing customer needs.
   » Prepares operations reports by collecting and analyzing customer information.
   » Contributes to team effort by accomplishing related results as needed.
   » Provide quality customer service practice to customers.
   » Conduct research as needed by the operations department.
Required expertise:
   » Phone communication expertise
   » Computer expertise
   » Quality Focus
   » Documentation expertise
   » Conflict Resolution
   » Multi-tasking
Appropriate qualifications:
   » Must be living or willing to work in Alabang
   » Can work on shifting schedules, holidays, and graveyard shifts
   » Completed at least 2 years in college
   » Familiarity with office software and phone systems a plus
   » 6 months to 1 year local/international customer service practice, preferred
   » practice working with food delivery companies, preffered
advantages:
   » Quick promotion opportunities
   » Government mandated benefits (SSS, PhilHealth, PAG-IBIG)
   » Leave credits
   » HMO upon regularization

Worksvianet Philippines - 2 days ago

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Skills:

Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Metro Manila
Company Type Employer
Post Date: 03/26/2020 / Viewed 44 times
Contact Information
Company: DELIRUSH.PH CORP.


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