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February 26 2020     EnglishEnglish    SpanishSpanish

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Job Opportunity: CSR - Customer Service Representative:GLOPHICS WEB DESIGN AND ADVERTISING, INC.

Job description:

CSR - Customer Service Representative

GLOPHICS WEB DESIGN AND ADVERTISING, INC. Philippines
Full time
Job DescriptionCustomer Service Representatives (CSR) handle customer emails, calls, process orders, and provide information about the company's products and services.Customer Service Job expertiseFluent in English - verbal and written
Computer SavvyMust be self-reliant and goal-oriented
Detail oriented and works with a high degree of accuracy
Capable of working with less supervision and capability to multitask
capability to tactfully handle stressful and difficult situations
Possess strong problem solving expertise
Willing to lgain and be trained
Customer Service Job tasksMaintain broad expertise of all company products, services and promotions.Accurately captures customer information
Follow communication procedures, guidelines and policies
Deliver prompt and professional solutions for customer inquiries via phone, email, online chat etc.Process customers' orders
Take orders, determine charges, and supervise billing or payments
Provides customer additional information or explains services
Discusses products offered and ensures customer satisfaction
Assists customers effectively by solving customer disputes
Tactfully handles confrontational/complains, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Customer Service Job practiceNo practice are welcome to apply
Call Center practice (is a plus but not required)Working ScheduleWilling to work shifting schedules (Day or Night shifts)Employment Type: Full-time
income: Php15,000.00 /month
practice:
   » customer service: 1 year (Preferred)
   » Customer Service Representative: 1 year (Preferred)suitable education
   » Bachelor's (Preferred)Language:
   » English (Preferred)
   » Tagalog (Preferred)advantages:
   » Health Insurance
   » Paternal / Maternal Leave
   » Paid Overtime Opportunities
   » Paid Meals
   » Paid Leave
   » Other

Laimoon PH - about 20 hours ago

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Skills:

Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Philippines, Other
Company Type Employer
Post Date: 02/15/2020 / Viewed 34 times
Contact Information
Company: GLOPHICS WEB DESIGN AND ADVERTISING, INC.


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