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Job Opportunity: Customer Service Representative:AAD

Job description:

Customer Service Representative

AAD Iloilo City, Western Visayas
Full time
Job Opening
Customer Service Representative

Job Industry
Retail

Job Type
Full-Time

practice Level
Entry Level

Date Posted
2020-01-14

Job Location
Iloilo City

Company InformationAAD
Website: https://aad.asia/
Have you heard of our brand portfolio? BMW, P&G, Unicharm, Nestle, Xiaomi, Porsche, Swisse, Unilever, Shiseido, Secret Labs and many more. AAD is the brand behind the brands when you shop online in SEA. Founded as an eCommerce enabler in 2016 we have rapidly expanded to manage a brand portfolio with offices in Jakarta, HCMC, Singapore, Kuala Lumpur, Manila, Bangkok and Iloilo.
We work provide a full e-commerce enabler service including content & creativity, live chat, e-distribution, technology integration and warehouse fulfillment. Our partners include Lazada, Shopee, Amazon, Ninja Van, Zalora, Redmart, Tiki, Tokopedia and Qoo10.

Job Description
   » Be part of the local and regional teams led by practiced eCommerce management with over 15 years practice in eCommerce and retailing
   » Responsible for responding to customer inquiries utilizing a multitude of communication channels via chats / email
   » Responsible for performing various tasks including but not limited to processing orders, researching customer problems, preparing reports, and providing a high level of customer service at all times to guarantee satisfaction.
   » Maintains respect and common courtesy for your peers as well as customers.
   » Maintain a teamwork atmosphere and take on the opportunity to be cross-trained.

Job Qualifications
? Excellent communication and listening expertise with an excellent telephone manner and passion for delighting customers
? capability to interact with a remote support team across many cultures
? Comfortable to negotiate with external partners for the best possible brand outcome
? Detail oriented and Proactive with a

Number of Job Opening
3

Highest Education Attainment
At least Highschool Graduate

How to apply to this job
send your resume to ************@aad.asia

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Skills:

Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Iloilo City, Western Visayas, Other
Company Type Employer
Post Date: 01/14/2020 / Viewed 62 times
Contact Information
Company: AAD


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