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January 21 2018     EnglishEnglish    SpanishSpanish

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Offer: I.T. / CRM Support:

Job description:

I.T. / CRM Support

Pacific Vista Insurance

Part Time


ID Proof: 70

Jan 14, 2018


Job Overview

********* Information technology PAYS TO READ

Estalished U.S. located corporation is seeking an I.T. professional with CRM managment expertise to be part of our team on a permanent, part-time basis.

Appropriate qualifications:
- Certified/associates/bachelors degree in Information technology programming and CRM development/maintenance/management
- Knowledge in in-house, homelocated, call center set up - VOIP phones, CRM, google drive stream
- Information technology coding (writing) for Back-end management.

Hard expertise
• Technical expertise - refer to the technician's capability to configure, maintain, and troubleshoot Information technology systems.
• Security expertise - Information technology technicians need to be able to recognize malware symptoms and resolve them.
• Troubleshooting expertise - refer to the capability of a technician to identify and resolve a tech/ tool problem.
• Business expertise- refer to the technician's knowledge of the organization's vision, mission, and values, in addition to the capability to use tools available within the organization. prosperous technicians understand the elements of a business and their function within the business. Businesses often deploy tools such as help desk applications, and technicians need to be able to use them. For example, technicians should be able to enter all appropriate information into a help desk application and use Information technology to search for previously known problems so that they can quickly resolve some problems for users.
Soft expertise
• Communication expertise. Effective communication is extremely important in Information technology support job functions.
• Personal expertise. Personal expertise refer to someone's capability to manage different situations and manage themselves.
• Writing expertise. Superior written communication is one of the most important soft expertise for help desk technicians, especially in organizations that use a searchable knowledge base. Technicians and administrators use these systems to search for common problems and how to resolve them. In order for this database to be useful, support technicians must document their actions after they resolve a problem, and so strong writing expertise are important.
• Training expertise. In many cases, technicians provide training to users so that the users can resolve problems on their own the next time they occur. This can be informal one-on-one training or in some cases formal classroom training. When an organization deploys new operating systems or applications, they often provide formal classroom training to the users before the deployment. The goal is to help the users understand the product and reduce the load on the help desk after the deployment. Senior technicians are also expected to provide training to newer technicians.

If this is you, please apply with resume, cover letter and a voice recording.

Please start your cover letter with "I AM GREAT TO WORK WITH BECAUSE..."

Applications that contain stock cover letters which do not conform to these instructions will not be considered. Skype interviews will be arranged with selected candidates.



Job Category: Other [ View All Other Jobs ]
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Salary: Unspecified
Degree: Unspecified
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Job Location: Other
Company Type Employer
Post Date: 01/14/2018 / Viewed 17 times
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