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January 19 2018     EnglishEnglish    SpanishSpanish

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Job Offer: Japanese Speaking Associate:Shared Service

Job description:

Japanese Speaking Associate

Shared Service - Bulacan, Central Luzon

Japanese Speaking Associate
Posting Period:
2017/12/27 - 2018/06/27
Shared Service
P 80,000 - 90,000 (negotiable)
English, Japanese Job responsibilities:
advantages: Provide relocation allowance, total compensates policy and HMO covers parents
Job responsibilities:
- Provide excellent phone and email assistance on various types of Employee queries
- Provide complete resolution to all queries and requests
- Responsible in escalating queries and requests accordingly to the Team Lead and make necessary follow-ups
- Responsible for communicating resolution from higher levels and close cases within the expected turnaround time
- Maintain and continuously enhance skills and expertise on all Employee Services/Financial Services processes and policies
- Effectively communicate, provide instructions, and options to customers
- Perform other tasks assigned by the Team Lead or Manager located on business need

- Native or Non-Native Japanese
- Excellent analytical skills
- Good English communication skills
- Preferably JLPT N1, N2 and N3 level (Certificate is not required)
- Advanced level in customer service skills
- expertise in Employee Services/Financial Services is a big advantage but not required
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J-K Network Services - 8 days ago

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Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Bulacan
Company Type Employer
Post Date: 01/03/2018 / Viewed 23 times
Contact Information
Company: Shared Service

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