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Job description:


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Join Citibank! - Take the easy hiring process in our JOB CARAVAN in BACOLOD CITY!

WHEN & WHERE:     
Oct 15-17, 2018 | 10AM - 5PM
Address: Arendo Coworking, 9 Roli’s Arcade, La Salle Avenue
Bacolod City   

Relocation package awaits. See you there!
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listing title: Customer Solutions agent
    Has work practice in an international BPO/Call Center setting
    High School graduates with 1 year BPO practice / College graduates are also welcome to apply
    Above Average English Communication expertise
    Amenable to work in Bonifacio Global City, Taguig
    Amenable working on shifts, holidays, weekends & extended work hours
    candidates should be Filipino citizens or hold significant residence status
Job responsibilities:
    Provide ‘worldclass’ service excellence to Citi clients by offering consistent telephone banking practice
    Attend to both inbound & outbound telephone calls in conformity with the standard operating procedures
    Processing of Online banking transactions which include financial entries & data maintenance
    Identify sales opportunities to further enhance Citi's client relationships
Why work with Citi?
    Lgain the basics of being a banker thru mastery of global banking and financial services of Citi
    Opportunity to interface with multicultural clients across the globe (Speak with clients from US, UK, Australia & Singapore)
    Develop leadership abilities expertise (problem solving, decision­making, negotiating, selling, working in a team, and effective communications)
    Citi Philippines will continue to grow and has unveiled its newest Citi Headquarters in BGC called the CitiPlaza
    Be part of our pioneer or fast­growing teams of Customer Service agents
    CBPS has a 100% internal promotion policy. Most of our team leaders, managers, operations heads started as CSOs and were trained and developed from within. Enjoy talent development programs that can make you part of the future leaders of Citi.
Send your application and expect a phone call within 24 hours – complete the initial interview over the phone and be prioritized on the next steps!

We also welcome WALK-IN candidates - One day process only! Get your job offer on the same day!
How to go to Citi Plaza?

Option 1 - Going to Citi Plaza from Ayala MRT Station
Ride the East BGC bus route and get off at STI College along 32nd St. Walk towards Park Triangle to the 34th Street. (LANDMARK: Kidzania)
Option 2 -  From Gudadalupe-EDSA:
Walk towards the jeepney terminal in front of McDonalds. Take the jeep going to BGC, get off at STI College on 32nd St. From STI,turn right on 34th St. Citi Plaza is across Kidzania.
Option 3 – From Ayala Avenue
At the G/F of the Telus Bldg,ride the East Route bus and get off STI College along 32nd St.From STI,turn right on 34th St.Citi Plaza is across Kidzania.
Option 4 - From ARCA SOUTH:
Take the BGC bus at East Service Rd,SLEX,Taguig and get off Market!Market!.Cross the road to STI College on 32nd St. From STI, turn right on 34th St. Citi Plaza is across Kidzania.
*By applying to this job posting, I hereby authorize Citi, its authorized third parties, and its/their agents, directors, employees, agents, and third party service providers, to hold, use and otherwise process my data in connection with my job application.




Citi Plaza, 34th Street corner Lane D, BGC, Taguig City, Philippines


Average Processing Time

1 Day Fast


Call Center/IT-Enabled Services/BPO

Company Size

2001 - 5000 Employees

Working Hours

Saturdays/Shift required

Dress Code

Business Attire


Medical, Miscellaneous allowance, Dental, Vision, Retirement Plan

Spoken Language



About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.
Citi’s Mission and Value Proposition  explains what we do and Citi leadership abilities Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to gain and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our leadership abilities Standards is a common set of expertise and expected behaviors that illustrate how our employees should work every day to be prosperous and strengthens our capability to execute against our strategic priorities.
Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made Information technology a priority to foster a culture where the best people want to work, where individuals are promoted located on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

Citigroup Business Process Solutions Pte. Ltd. (CBPS)  provides best-in-class business process outsourcing, customer sales and service, and other off-shore services to various Citi businesses around the world in 15 lines of business including CitiPhone, Credit Operations, and Transaction Services.


In CBPS, you will be in an environment that turns your potential into excellence. Join us at Citi and you will be part of a high-performing organization that:
    Offers competitive compensation packages
    Provides industry leading benefits such as medical coverage, life insurance, staff loans, and a retirement plan
    Grows and promotes leaders from within
Apply now at  
In conformity with the requirements of the Data Privacy Law of 2012, Information technology is not allowed to receive, store or process any personal data of an individual without the latter giving his or her consent. Be advised that if you should pursue your application for employment with Citi, you would need to submit information that may contain personal data covered under the Data Privacy Law of 2012. If you do not agree to providing any personal information to Citi, please do not proceed any further with this application and refrain from providing any persona information herein.
Should you wish to continue with your application for employment and you are willing to provide any personal data or information relative thereto,  please be advised that by submitting any personal data or information to Citi, you are giving your express consent and agreement  to the processing, profiling and sharing of your personal data and information for the purpose determining if you are qualified for any position in Citibank, N.A. Philippine Branch (Citibank), Citibank N.A. Regional Operating Headquarters (ROHQ), Citigroup Business Process Solutions Pte. Ltd., Philippine Branch (CBPS), Citicorp Financial Services and Insurance Brokerage Philippines, Inc. (CFSI), or any other entity directly or indirectly owned or controlled by Citigroup Inc. in the Philippines (collectively, “Citi”), as well as for the implementation and administration of Citi’s  employment policies and processes.  This consent covers any personal data as well as personal data of family members, references, beneficiaries, authorized signatories or representatives, and other individuals (collectively, “significant Individuals”) whose information you will provide.
In event that you are unable to qualify for employment with Citi, we shall delete from our systems and files the information you have provided as soon as practicable but not to exceed one (1) year from the date we received such information.



Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: C.A.R, Calabarzon & Mimaropa, Central Luzon, Western Visayas Other
Address: C.A.R, Calabarzon & Mimaropa, Central Luzon, Western Visayas
Company Type Employer
Post Date: 10/12/2018 / Viewed 11 times
Contact Information
Company: Citigroup Business Process Solutions Pte. Ltd.

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