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December 14 2017     EnglishEnglish    SpanishSpanish

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Job Opportunity: Looking for TSR for a US TELCO Account in [24]7 Megamall:24/7 Customer Philippines, Inc.

Job description:

JOB DESCRIPTION

Overview
   »Day Shift, Ortigas-located
   » Australian Telecommunication Account
   » Provide over the phone technical assistance and troubleshooting for mobile services/device, and other account-related issue resolution
   »   
Perks
   » compensateing incentives for top performers (monthly and quarterly) 
 
 
Qualifications
   » Completed at least 2nd year college
   » practice in customer service or technical support is an advantage but not required
   » Amenable to work on holidays, weekend, and shifting schedule
   » Professional, enthusiastic, and customer service oriented
 

WORK LOCATION

Nearby Transportations

   » Shaw Boulevard Station
   » Ortigas Station

Address

Upper Ground, SM Mega Fashion Hall, Mandaluyong City (entrance along Julia Vargas Ave.)

COMPANY SNAPSHOT

Average Processing Time

10 Days

Registration No.

CS200602456

Industry

Call Center/IT-Enabled Services/BPO

Website

http://careers-philippines.247-inc.com

Telephone No.

7924777 local 1

Facebook Fan Page

https://www.facebook.com/247IncPhilippines

Company Size

2001 - 5000 Employees

Working Hours

Shifting Schedule

Dress Code

Smart Casual

Benefits

Loans, Dental, Medical, Miscellaneous allowance

Spoken Language

English

COMPANY PHOTOS

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COMPANY OVERVIEW

[24]7 makes Information technology simple for consumers to connect with companies to get things done. As the pioneer in applying the power of big data and machine learning to customer acquisition, [24]7 has developed predictive models where customer needs are anticipated, interactions are contextual, conversations are natural, channels are unified, and engagement continuously improves and evolves.  
Using [24]7 solutions, companies achieve more effective customer acquisition at lower cost, increase their knowledge of how media spending is driving revenues through marketing campaigns and leverage the billions of consumer interactions. Companies are also able to predict consumer intent and provide the best treatment to resolve inquiries in a dynamic way.
 
This shift to an intent-driven engagement strategy results in an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth.
 
• [24]7 Chat and Digital Chat Agents
• [24]7 Personalization
• [24]7 Predictive Search Bidding
• [24]7 Active Share
• [24]7 Messaging for Facebook Messenger
• [24]7 Speech and Vivid Speech
• [24]7 Digital Agent
 
Headquartered in Campbell, California, [24]7 has established its delivery center in the Philippines in 2006. From 700 seats to over 5000 in 2016, [24]7 is rapidly growing its business in the country.  
Manila Offices:
 
• [24]7 Plaza, Valero Street, Makati City*
• Robinsons Summit, Ayala Avenue, Makati City
• iSquare Building, Sapphire Road, Pasig City
• SM Megamall, EDSA corner J. Vargas Avenue, Mandaluyong City*
• Cyber Sigma, Lawton Avenue, McKinley West, Taguig City*
 
Cebu Offices:
 
• eBloc 3, Information technology Park, Cebu City*
• Avenir, Waterfront Drive, Cebu City
 
*with recruitment center
 
To know more about [24]7, you may log on to http://www.247-inc.com/

 

WHY JOIN US•

Let's Make Your Career Decision Easier
 
Pay & Benefits
   » Base Pay, Allowances, and Performance Incentives
   » Comprehensive Health Insurance Plan including options for extended family members such as parents of married employees, in-laws, siblings, and domestic/same sex partners
   » Leave Benefits compensates & Recognition
   » Various Development Trainings, GCs, Food, etc. for Top Performers
   » Various compensates and Recognition Programs
   » Individual, Team, and Program Performance Bonuses Perks & Privileges
   » Perks, Flex, and Bucket List Benefits including Health & Financial Wellness Incentives
   » Supportive leadership abilities Team
   » Employee Feedback Program
   » Employee Training and Development Courses offering
   » Funded Special Interest Clubs Comprehensive Referral Programs (for candidates and Employees)
   » Take advantage of incentives and exciting perks and prizes for referring friends and family members *Referral incentives vary depending on position or job level. Regular promos are only applicable in volume recruitment (agent-level hiring).
 
 
Join Us Today and Together We Share the #247Life!

 
_______________  
[24]7 has received numerous citations in the industry. This only proves that we are able to deliver  the best solutions that anticipate, simplify, and learn.
   » 3rd Largest BPO Company in the Philippines (located on revenue), 2013
   » Among America’s Most Promising Companies by Forbes, 2013
   » Speed Technology Magazine Star Performers, 2013
   » One of the World’s Six Best Start-ups by Fortune Magazine, 2013
   » The Best Performing Call Centre, Globally by The Black Book of Outsourcing, 2006
   » Among the Top 5 Hot Offshore Players by Business Week, 2006
   » Among the Most Respected BPO Companies by Business World, 2006
   » Among the Top 3 Best Call Centers, Globally by neoIT, 2005, 2006
 

Skills:

Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Mandaluyong City (National Capital Reg) - Upper Ground, SM Mega Fashion Hall, Mandaluyong Ci Other
Address: Mandaluyong City (National Capital Reg) - Upper Ground, SM Mega Fashion Hall, Mandaluyong Ci
Company Type Employer
Post Date: 11/20/2017 / Viewed 25 times
Contact Information
Company: 24/7 Customer Philippines, Inc.


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