MENU
   
Welcome!! Register or Login
December 14 2017     EnglishEnglish    SpanishSpanish

    Job details

Job Opportunity: NON VOICE ACCOUNT OPEN! APPLY AS OUR CHAT SUPPORT!:Xerox Business Services Philippines, Inc. (soon to be Conduent)

Job description:

JOB DESCRIPTION

Perks you can get joining CONDUENT (XEROX):

• Life Insurance upon joining and performance located incentive
• 5 Days paid Emergency Leave
• 12 Days paid Vacation Leave
• 12 Days paid Sick Leave
• HMO (End of 3rd Month)
• Work-Life Balance

TEXT US & BE HIRED!

TEXT: JNV / FULL NAME
e.g.< JNV / MIKE DIAZ>
to 0998-587-5277
You’ll get a confirmation SMS/Call from HR within 24 hours for your HR interview schedule.

CHAT & EMAIL CARE ASSOCIATES (PURE NON-VOICE)

• Analyze problem, then drive email to resolution
• Diagnose and provide a path to resolving inquiries related to aspects of the client customer practice
• Diagnose and provide a path to resolving inquiries related to all aspects including device configuration, networking and account management
• Accurately record all interactions via email handling systems, as well as internal support tools
• Achieve contact center metrics including customer satisfaction, customer availcapability as well as schedule adherence and accuracy
• Recognize and adjust his/her approach to all levels of customer’s practice
• Educate customers on support options, and steps being taken to resolve their issue
• Communicate positively with team members, customers and other Outsourced Suppliers

Requirements:
• Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree, any field.
• Finished a solid 2 years in College/Diploma/Vocational (no back subjects)
• Fresh graduates and no call center practices are welcome to apply
• Tech Savvy (average Technical expertise)
• Must be willing to work on graveyard shifts/shifting schedule.
• Must be willing to work during Holidays/Weekends.
• Must be willing to work in Aseana One, Pasay City (near the NEW DFA Office and beside S&R Shopping Center)
• Candidates with complete pre-employment requirements such as SSS, Philhealth, TIN, Pag-ibig, Diploma/TOR, NBI (valid 6 months) will be prioritized
• Start Date: ASAP
 
Walk-IN today!

Recruitment Address: Ground Floor One E-Com Building Mall of Asia Complex Pasay City
Recruitment Hours: Monday – Friday (9am – 5pm)
Things to bring: Resume & valid ID
We make your application FAST and EASY!

Step 1 – Account Specific Exam (1 hour)
Step 2 – HR Initial Interview (30 minutes)
Step 4 – Final Operations Interview (30 minutes)
Step 5 – Job Offer and Contact Signing (2 hours)

*Read carefully the details before applying to help you out in terms of the application process.

WORK LOCATION

Address

Ground Floor One e-Com bldg cor. Harbor drive and Sunset ave. Mall of Asia complex pasay City

COMPANY SNAPSHOT

Average Processing Time

More Than 2 Weeks

Industry

Call Center/IT-Enabled Services/BPO

Company Size

More than 5000 Employees

Working Hours

Varies on the job function

Dress Code

Business (e.g. Shirts)

Benefits

Medical, Dental

Spoken Language

English

COMPANY OVERVIEW

Xerox Business Services Philippines, Inc. will soon be Conduent.
 
Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent practice. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.  
We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We’re the customer interface for large segments of the technology industry. And, we’re the operational and processing partner of choice for public transportation systems around the world.
 
Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning – Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Lgain more at www.conduent.com.
 

 

WHY JOIN US•

We are changing the way our clients interact with their constituents, delivering client value by modernizing the constituent practice.
 
We:
Drive value for our clients by providing a great practice to the constituents that they serve — be they patients, shoppers, commuters, citizens, benefit recipients, customers, or employees.  
Are an extension of our clients : Creating long-term value to: improve constituent satisfaction and loyalty, increase operational efficiency, provide contemporary, digital practices through an outcome-located business model
 
Touch million of lives each day : 67% of all US insured patients, 8.9M travelers daily, 43% of all child support payments, delivering customer care for 3 of the top 5 US mobile phone providers
 

Skills:

Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: National Capital Reg Other
Address: National Capital Reg
Company Type Employer
Post Date: 11/20/2017 / Viewed 27 times
Contact Information
Company: Xerox Business Services Philippines, Inc. (soon to be Conduent)


Apply Online