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October 21 2019     EnglishEnglish    SpanishSpanish

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Offer: DATA ENCODING JOBS *NON VOICE AGENT - CSR PURE EMAIL SUPPORT | UP 20K:Alphalink Global Solutions

Job description:

DATA ENCODING JOBS *NON VOICE AGENT - CSR PURE EMAIL SUPPORT | UP 20K

Alphalink Global Solutions Metro Manila
Full time
   » Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , any field.
   » candidates must be willing to work in MAKATI,PASAY,TAGUIG,QUEZON CITY,ORTIGAS,FAIRVIEW.
   » No work practice required.
   » 130 Full-Time position(s) available.
Job Description of a NON-VOICE/ EMAIL/ CHAT SUPPORT REPRESENTATIVE:

Non-voice is a type of customer service wherein agents do not talk to customers, but rather attend to customer inquiries and complaints through email or chat. Customer service on back offices resolves issues one at a time. They do not take calls, transfer a call or creates a ticket. A call center back office is the portion of a call center that is devoted to various types of administrative, support, and clerical activities that are essential to the function of the business. Like any back office environment, this area of a call center operation will address issues such as the maintenance of company records, the management of accounts payables and receivables connected with the operation, and even the management of basic clerical tasks that help to promote communication between the departments and with customers.

IMPORTANT: ALL POSITION IS FOR BPO/CALL CENTER COMPANY, JOB function WILL DEPEND ON THE ACCOUNT.

Worksvianet Philippines - 5 days ago

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Skills:

Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Metro Manila
Company Type Employer
Post Date: 10/10/2019 / Viewed 16 times
Contact Information
Company: Alphalink Global Solutions


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