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October 18 2017     EnglishEnglish    SpanishSpanish

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Job Offer: Jr. Team Lead | BPO Ecommerce |:2nd Office Inc.

Job description:

Jr. Team Lead | BPO Ecommerce |

2nd Office Inc. - Antipolo, Calabarzon

Job tasks:
   » Reply to eBay/Amazon Messages
   » Use a catalogue to identify the correct part for customers, respond with recommendations
   » Track orders for customers
   » Reply to back questions
   » Check sales orders on ebay & magento then generate sales orders and send to our in-house sales team to process.
   » Manage returns through ebay and log this with our in-house sales team
   » log any significant details to keep track of sales and returns
   » Manage stock on hand across different platforms- eBay, Amazon, Magento ,
   » Look for continued improvement; more listings clarify/ improve listings.
   » Generate FedEx shipment and communicate with CI customer service to prepare orders.
   » Manage EDM Communication, ensure schedule is maintained ans use software tools to improve hit rates.
Appropriate qualifications:
   » Competent in ecommerce operations on eBay, Amazon and Magento
   » Basic Microsoft suite practice; Excel and Word
   » Written Communication skill
   » Keen to details
   » Preferred interest in Cars
   » Customer service background
   » Amenable to work along Marcos Highway Antipolo

about 4 hours ago

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Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Antipolo, Calabarzon, Other
Company Type Employer
Post Date: 10/12/2017 / Viewed 10 times
Contact Information
Company: 2nd Office Inc.

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