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June 27 2019     EnglishEnglish    SpanishSpanish

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Offer: Restaurant Receptionist:HC GEFRATOJ CORP.

Job description:

Restaurant Receptionist

Full time
Job Brief :
One of the primary functions of a restaurant receptionist is to understand the booking system so they can schedule tables. You confidently answer the phone, check email requests or speak to customers who walk in and request a table at the restaurant. Once the booking is scheduled, you clearly convey the day, time and amount of guests reserved to other members of the staff, and finally confirm the table is prepared just before the party arrives.

A receptionist is typically located at the entrance to a restaurant. Information technology is their duty to greet incoming guests. Information technology is vital that a restaurant receptionist is friendly, presentable and professional. Sometimes the receptionist has to issue an approximate waiting time to diners who have not reserved a table and deal with a busy entrance way containing impatient customers. Additionally, a receptionist often shows the guests to their table once Information technology is ready, seats them and hands out menus before transferring service to the waiter.

A restaurant receptionist is often a customer's first port of call when they practice a problem. A receptionist deals with numerous issues in person or over the phone, from restaurant complaints and inquiries over dietary issues to a customer reporting lost property. They must be prepared to contact between the diners and other members of the staff to ensure the customer receives satisfying service.

A restaurant receptionist often does minor administrative work. This includes drawing up booking schedule sheets, completing everyday reports and other office tasks. Other functions include helping to clean the restaurant and its reception area. They may be required to attend staff meetings and communicate with all departments to maintain a high restaurant standard.
Job responsibilities:
   » Take Bookings
   » Greet Guests
   » General Customer Service
   » Ensure reception area is tidy and presentable, with all necessary stationery and material
   » Additional restaurant receptionist tasks as needed
   » Proven work practice as a Receptionist, Front Office Representative or similar function
   » Professional attitude and appearance
   » Solid written and verbal communication expertise
   » capability to be resourceful and proactive when issues arise
   » Excellent organizational expertise
   » Multitasking and time-management expertise, with the capability to prioritize tasks
   » Customer service attitude
   » High school degree; additional certification in Office Management is a plus
   » Hands-on practice with cash register and ordering information system (e.g. Revel POS or Toast POS)
   » candidates must be willing to work in Santa Rosa Laguna

Worksvianet Philippines - 3 days ago

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Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Calabarzon, Other
Company Type Employer
Post Date: 06/13/2019 / Viewed 32 times
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