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June 26 2019     EnglishEnglish    SpanishSpanish

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Facilities Customer Help Desk- Temp function:

Job description:

Facilities Customer Help Desk- Temp function

Job Description
 ?Receive report (in a form of call/ email/ chat) on building maintenance related concern (i.e broken door, AC not working, burnt light bulb, water leak, security access request, etc).
?Create a ticket on the reported issue and dispatch Information technology to the appropriate department (housekeeping, ground maintenance, security, Engineering/Technician department) 
?Prepare reports using MS Office applications (work, excel, ppt)
We're looking to hire an entry level Facilities Helpdesk agent Representative for our in-house Shared Services Facet to provide customer service by answering incoming Facilities Service Requests, via phone, chat, email & online requests from all business units on facility-related issues.
IN-HOUSE, NON BPO, NO SALES, NO QOUTAS, USUAL CALLS WOULD ONLY LAST FOR 3-5 MINS, NO QUEUING, NO PILE of QUESTIONS from CALLERS, PURELY, EASY CUSTOMER ASSISTANCE for Building/Facilities Management, THIS IS NO BS. Guaranteed a breath of fresh air if you've been in the BPO industry for some time now.
Interested parties may send their CV to ************** and we'll take Information technology from there. Highly advised to send CV's as this acct isn't OL all the time so we can answer inquiries at the soonest.
A US Fortune 500 company, CBRE GWS is a Real Estate and Property Management company with focus on Integrated Facilities Management. Globally, we employ over 40,000 employees and operate in 42 countries (450 offices worldwide with main office located in Los Angeles, California) working with 100+ MNC clients in and out of the Philippines.

CBRE APAC - about 22 hours ago

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Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Philippines, Other
Company Type Employer
Post Date: 06/13/2019 / Viewed 37 times
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