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PHRN Nurse adjunct Manager | BPO | Cebu:Job description:Hiring Customer Service and BPO Jobs for Various Accounts DAY & NIGHT SHIFT / TELECOM, FINANCIAL, Information technology / HELPDESK, TECHNICAL SUPPORT, HEALTHCARE, SALES, EMAIL / CHAT SUPPORT, HOTEL/TRAVEL RESERVATION, BILINGUAL & BACK OFFICE POSITIONS Job Description . » supervise the day-to-day operations of a team of nurses who assist their onshore counterparts with administrative case management tasks. » Accountable for overall performance of nurses according to established standards and business policies » Plan, direct,supervise and evaluate workflow as well as coordinate work activities to achieve volume expected and meet operational requirements. » Serve as a content model expert and mentor to the team regarding practice standards, quality of interventions, problem resolution and critical thinking » Implement clinical policies and procedures in conformity with NCQA, URAC, state and federal standards and mandates » Assesses developmental needs and collaborates with others to identify and implement action plans that support the development of high performing teams Job Requirements . » Graduate of BS Nursing with active RN license » Must have both of these practices » 1 year practice in a BPO support function - trainer, quality assurance or team lead » 1 year hospital bedside practice » Amenable to working on nightshift schedule » Willing to work onsite in Cebu Monthly income 37,000 to 40,000 For faster processing, please send your cv to tina@Worksvianet Job Function . Customer Service / BPO / Call CenterHealthcare / Medical Minimum Education . College or Bachelor's Degree Graduate income . 35,000 - 40,000 Benefits . Shift Allowance, Nightshift Differential, Performance Incentives, SSS/Philhealth/HDMF Benefits, HMO Locations . Metro Manila, Laguna, Rizal (Antipolo, etc.), Cavite Employment Duration . Permanent (Full time) Total Years practice . 3 years practice in Call Center BPO . None Skills:
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